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SMART Meta > Title:
Genesys Predictive Routing for Customer Service 
& Subtitle :
Optimize employee utilization and operational effectiveness by forecasting and scheduling for all omnichannel interactions while empowering staff through various scheduling techniques and empower employees with self-administration of their schedule. or
Place revenue generation at the center of your routing decisions by using AI to match each customer opportunity with the best agent
& Subtitle :
Optimize employee utilization and operational effectiveness by forecasting and scheduling for all omnichannel interactions while empowering staff through various scheduling techniques and empower employees with self-administration of their schedule. or
Place revenue generation at the center of your routing decisions by using AI to match each customer opportunity with the best agent Use the filters below to narrow your results.
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