Drilldown: PDMView

CALLING_LIST (2) · RESOURCE_GROUP_FACT (2)

None · Allows facts to be described based on attributes of a tenant. The TENANT dimension is used in a multi-tenant deployment to filter facts and dimensions into tenant-specific views--allowing each tenant to see only their own data. · Allows facts to be described based on attributes of an outbound campaign calling list. · Allows facts to be described based on attributes of an outbound campaign. · Allows facts to be described based on the membership of resources in resource groups or membership of places in place groups. · Allows facts to be described by the attributes of a place. · Allows facts to be described by the attributes of a skill. · Describes an agent's skills and proficiency levels. · Describes the association of a calling list to an outbound campaign. · Describes the association of an agent or place group to an outbound campaign. · Describes the membership of places in place groups. · Describes the membership of resources in resource groups. · Other

None (4)

None (4)

None (4)

None (2) · Facts (2) · Resource_Group (2)

None (2) · yes (2)