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Drilldown: HIW

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HIW > Product

: Agent Workspace

or Email

Use the filters below to narrow your results.

featurename:

Agent Workspace (2) · Email (2)

productshort:

Draft:PEC-AD (1) · Draft:PEC-Email (1) · PEC-AD (1) · PEC-Email (1)

ComingSoon:

No (4)

Role:

Administrator, Agent, Supervisor (4)

DisplayName:

How Agent Workspace works (2) · How Email works (2)

TocName:

Email (2) · How Agent Workspace works (2)

Dimension:

None (4)

Product: (Click arrow to add another value)

Agent Setup · Gplus Adapter for Salesforce · Widgets · Voice · Routing and Designer · Reporting · Outbound (CX Contact) · IVR Administration · Intelligent Workload Distribution · Genesys Softphone · Agent Workspace · Genesys Recording, Quality Management, and Speech Analytics · Genesys Predictive Routing · Email · Digital Channels · Co-Browse · Cloud Data Download Service · Chat · Callback · Workforce Management · Other · None

Manual:

None (4)

Standalone:

Yes (4)

Application:

Agent Workspace, Agent Setup, Designer, Outbound (2) · Agent Workspace, Agent Setup, Intelligent Workload Distribution (2)

UseCase:

CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2)

Platform:

GenesysEngage-cloud (4)

Showing below up to 4 results in range #1 to #4.

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D

Draft:PEC-AD/HIW
Draft:PEC-Email/HIW

P

PEC-AD/HIW
PEC-Email/HIW

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