Drilldown: GEcTelCon

GEcTelCon > StatusAzure: 0. NA

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TAX1:

Carrier Service (1) · Data (1) · Voice - endpoint (1)

TAX2:

Agent Data (1) · Applications/API (1) · Hard Phone (1) · MPLS (1) · PSTN (1) · WebRTC (browser based) (1) · WebRTC (softphone based) (1)

Method:

BYOC (1) · Genesys provided (1) · Private IP (1) · Public IP (1)

StatusAzure: (Click arrow to add another value)

0. NA · 1. Standard · 2. PM-Controlled · Other · None

StatusAWS:

0. NA (1) · 1. Standard (1) · 2. PM-Controlled (1)

Notes:

None (1) · AWS only: availability varies by country, DID or Toll-free, etc... Refer to pricing guide on Genie (1) · Azure: All public IP (encrypted). AWS: MPLS. (1) · Azure: Use browser-based webRTC (favorable product roadmap) (1) · GEC on AWS/MPLS supports specific vendors/models. In Azure, hardphone behind customer PBX and SIP trunk...not direct registered. (1) · No physical circuit handoff to Genesys in Azure. Microsoft ExpressRoute may be used as virtual connection (for voice). (1) · No transport resale of any kind in Azure. (1) · On AWS, via data over MPLS. Check individual application support in AWS. (1)

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