Drilldown: GEcTelCon
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GEcTelCon > StatusAzure:
2. PM-Controlled 
& Notes :
Azure: requires customer SBC for TLS/SRTP encryption to Genesys SBC. Unencrypted between customer SBC and SIP softphone. or
Azure: via Microsoft Teams Direct Routing between Genesys and MS. Remote agent call forwarding only...no presence or desktop integration. or
Check individual application support in AWS (e.g. IVR PaaS requires MPLS for AWS deployments). or
None
& Notes :
Azure: requires customer SBC for TLS/SRTP encryption to Genesys SBC. Unencrypted between customer SBC and SIP softphone. or
Azure: via Microsoft Teams Direct Routing between Genesys and MS. Remote agent call forwarding only...no presence or desktop integration. or
Check individual application support in AWS (e.g. IVR PaaS requires MPLS for AWS deployments). or
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