Drilldown: GEcCap
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None (1) ·
Callback (1) ·
Chatbot, Messaging (1) ·
Chatbots (1) ·
Designer (1) ·
Employee Performance (WE03) (1) ·
Enterprise IVR (1) ·
External Task Routing (1) ·
function(){return error.na;} (1) ·
Gplus Adapter for Microsoft Dynamics 365 (1) ·
Gplus Adapter for ServiceNow (1) ·
Gplus Adapters for WFM (1) ·
GWS API (1) ·
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NA (1) ·
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Platform, Portal -- available ONE login (1) ·
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Quality Assurance and Compliance (WE01) (1) ·
Recording Connector – Self-Service (1) ·
Resource Management (WE02) (1) ·
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WWE (1) ·
WWE, SIP Phone (1)
None (1) ·
Agent SSO / SAML 2.0 Integration w/ External IDP (1) ·
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Designer Flowchart UI (1) ·
Genesys Multicloud CX API: Provisioning (1) ·
Genesys Multicloud CX APIs: Statistics (1) ·
Genesys Multicloud CX APIs: Workspace API / Voice, Chat (1) ·
In-browser WebRTC Support (1) ·
Interaction Recording (1) ·
IVR Recording (1) ·
Mobile Callback (GES Callback) (1) ·
Mobile Click-to-Call (1) ·
Outbound Analytics (1) ·
Outbound Email (1) ·
Outbound List Export (SFTP) (1) ·
Outbound List Import (SFTP) (1) ·
Outbound Restful API’s (1) ·
Outbound Short Message Service (SMS) (1) ·
Outbound Short Message Service (SMS) Aggregation (1) ·
Outbound-GVP Modes (power GVP, predictive GVP, progressive GVP) (1) ·
Outbound-Predictive (1) ·
Outbound-Preview - Pull (1) ·
Outbound-Preview - Push (1) ·
Outbound-Progressive (1) ·
Quality Management (1) ·
Rich Media for Chatbots and Messaging (1) ·
Screen Capture (1) ·
Social Engagement (Twitter, FB) (1) ·
Speech Analytics (GIA) (1) ·
WebRTC Media Service (1) ·
Workforce Management (1) ·
Workspace Toolkit (1)
Bhanu Suravarapu (1) ·
Bill Mitchell (1) ·
Bill Mitchell, Lee Qiao (1) ·
DInesh Neralla (1) ·
Gayetri Bhattacharjee (1) ·
Kimlan Do (1) ·
Lee Qiao (1) ·
Michael Davies (1) ·
Mike Davies (1) ·
Prashant Verma (1) ·
Rob Marchand (1) ·
Stephane Saada, Mark Brophy (1) ·
Subhajit Dutta (1) ·
Umer Rabbani (1) ·
Veit Irtenkauf (1) ·
Vinod Seshasayee (1)
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