Drilldown: GEcCap

GEcCap > Category: Digital

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AI · Dev and Rep · Digital · Inbound · Open Platform · Outbound · PS Assets · Self-Service · WEM · Other · None

Name:

Advanced Chat (1) · Context Routing (1) · Email (1) · Email Classic (1) · Inbound SMS, MMS (1) · Intelligent Workload Distribution (1) · Messaging (1) · Mobile Chat (1) · Reactive Chat (1) · Rich Media for Chatbots and Messaging (1) · Social Engagement (1)

FeatureLevelAzure:

None (1)

StatusAzure:

0. NA (1) · 1. Standard (1) · 2. PM-Controlled (1) · 4. Consolidated (1)

StatusAWS:

1. Standard (1) · 2. PM-Controlled (1)

TimeEAPAzure:

None (1)

TimePAAzure:

None (1) · 1Q21 (1)

CapabilityAzure:

None (1) · Advanced Chat (1) · Chatbot, Messaging (1) · Context Routing (1) · Inbound SMS, MMS (1) · Intelligent Workload Distribution (1) · Messaging (1) · NA (1) · Social Engagement (1)

CapabilityAWS:

None (1) · Inbound SMS (1) · Reactive Chat (1) · Reactive Email (1) · Rich Media for Chatbots and Messaging (1) · Social Engagement (Twitter, FB) (1)

PM SME:

Dinesh Neralla (1) · Pat Mackey (1) · Stephane Saada (1) · Veit Irtenkauf (1)

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