Drilldown: GEcCap

GEcCap > Category: AI

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AI · Dev and Rep · Digital · Inbound · Open Platform · Outbound · PS Assets · Self-Service · WEM · Other · None

Name:

Agent Assist (1) · Dialog Engine NLU (1) · Knowledge Management (1) · Predictive Engagement (1) · Predictive Engagement Salesforce Marketo Integration (1) · Predictive Routing (1)

FeatureLevelAzure:

None (1)

StatusAzure:

0. NA (1) · 2. PM-Controlled (1) · 3. Planned (1)

StatusAWS:

0. NA (1) · 2. PM-Controlled (1) · 3. Planned (1)

TimeEAPAzure:

None (1)

TimePAAzure:

None (1) · 1Q21 (1)

CapabilityAzure:

Agent Assist (1) · ChatBot, VoiceBot (1) · Knowledge Management (1) · NA (1) · Predictive Engagement (1) · Predictive RoutingPM_SME=Rob Marchand (1)

CapabilityAWS:

None (1) · Dialog Engine NLU (1) · Predictive Engagement Salesforce Marketo Integration (1)

PM SME:

None (1) · Jonathan McKenzie (1) · Michael Davies​ (1) · Rob Blane (1) · Stephane Saada, Mark Brophy (1)

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