Drilldown: GEC AzAWSDiffs UseCases
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GEC AzAWSDiffs UseCases > Name:
Genesys Text and Speech Analytics for Customer Service 
& Notes :
Last Agent Routing is not supported on Cloud platform (it is a road map item). Web Forms are not supported (feature will be part of Engagement Manager Cloud deployment). Content Analysis is not included as an option. Please reference appropriate Cloud Guide and BRM document for details and option or
This will likely incorporate email in the future
& Notes :
Last Agent Routing is not supported on Cloud platform (it is a road map item). Web Forms are not supported (feature will be part of Engagement Manager Cloud deployment). Content Analysis is not included as an option. Please reference appropriate Cloud Guide and BRM document for details and option or
This will likely incorporate email in the future Use the filters below to narrow your results.
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