Drilldown: GCXI Report
GCXI Report > reportPage :
HRCXIGPRAgntOcpncy or
HRCXIPredictiveQStat or
HRCXIiWDInbndIntrDyEml or
HRCXIiWDResPerfDshbrd or
HRCXIiWDTskAgeRprt or
HRCXIiWDTskWrkDtl
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iWDEmailInboundIntradayEmailProcessReport (2) ·
iWDResourcePerformanceDashboard (2) ·
iWDTaskAgeReport (2) ·
iWDTaskWorkDetailReport (2) ·
PredictiveRoutingPredictiveRoutingAgentOccupancy (2) ·
PredictiveRoutingPredictiveRoutingAgentOccupancyDashboard (2) ·
PredictiveRoutingPredictiveRoutingQueueStatisticsReport (4)
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