Drilldown: GCXI Report
GCXI Report > reportPage :
HRCXIGPRAgntOcpncy or
HRCXIPredictiveDtl or
HRCXIiWDQDrtnPrtyDshbrd or
HRCXIiWDQThrghPut or
HRCXIiWDQTskDrtn
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DetailsPredictiveRoutingDetailReport (2) ·
iWDQueueDurationandPriorityDashboard (2) ·
iWDQueueTaskDurationReport (2) ·
iWDQueueThroughputReport (2) ·
PredictiveRoutingPredictiveRoutingAgentOccupancy (2) ·
PredictiveRoutingPredictiveRoutingAgentOccupancyDashboard (2) ·
PredictiveRoutingPredictiveRoutingDetailReport (2)
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