Drilldown: GCXI Metric
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GCXI Metric > mediaType:
email 
& calculation:
Sum(IF("iWD\Agent\Interaction Subtype"@"Interaction Subtype" = "OutboundAcknowledgement", "CMPL_TASK_COUNT", 0))
& calculation:
Sum(IF("iWD\Agent\Interaction Subtype"@"Interaction Subtype" = "OutboundAcknowledgement", "CMPL_TASK_COUNT", 0)) Use the filters below to narrow your results.
type:
mediaType: (Click arrow to add another value)
dataType:
folder:
displaysInFolder:
displaysInFolder Cloud:
displaysInFolder Premise:
internalMetricID:
calculation: (Click arrow to add another value)
usedIn:
cloud:
premise:
project:
notproject:
anchor:
Showing below up to 2 results in range #1 to #2.
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