Drilldown: GCXI Metric

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GCXI Metric > folder : Designer > Session or Service Objects & premise: yes

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type:
None (4)
mediaType:
None (4)
dataType:
None (4) · AG2_SDR_SESSION_*.DURATION (2) · Disposition (2) · Number (2)
folder: (Click arrow to add another value)
displaysInFolder:
None (4) · Designer > Session Milestone (2)
displaysInFolder Cloud:
None (4)
displaysInFolder Premise:
None (4)
internalMetricID:
None (4) · TIME_INT_VAL_01 (2) · TIME_INT_VAL_02 (2) · TIME_INT_VAL_03 (2) · TIME_INT_VAL_04 (2) · TIME_INT_VAL_05 (2) · TIME_INT_VAL_06 (2) · TIME_INT_VAL_07 (2) · TIME_INT_VAL_08 (2) · TIME_INT_VAL_09 (2) · TIME_INT_VAL_10 (2) · TIME_INT_VAL_11 (2) · TIME_INT_VAL_12 (2) · TIME_INT_VAL_13 (2) · TIME_INT_VAL_14 (2) · TIME_INT_VAL_15 (2) · TIME_INT_VAL_16 (2) · TIME_INT_VAL_17 (2) · TIME_INT_VAL_18 (2) · TIME_INT_VAL_19 (2)
dbTable:
None (4) · AG2_SDR_SESSION_*.AGENT_ROUTED (2) · AG2_SDR_SESSION_*.AS_DURATION (2) · AG2_SDR_SESSION_*.AS_ENTERED (2) · AG2_SDR_SESSION_*.AS_TRANSFERRED (2) · AG2_SDR_SESSION_*.DN_ROUTED (2) · AG2_SDR_SESSION_*.QUEUE_ABANDONED (2) · AG2_SDR_SESSION_*.SESSIONS (2) · AG2_SDR_SESSION_*.SS_CONTAINED (2) · AG2_SDR_SESSION_*.SS_DURATION (2) · AG2_SDR_SESSION_*.SS_ENTERED (2) · AGR_SCFG.INT_VAL_01 (These are internal tables that store time ranges for different media.) (2) · AGR_SCFG.INT_VAL_02 (These are internal tables that store time ranges for different media.) (2) · AGR_SCFG.INT_VAL_03 (These are internal tables that store time ranges for different media.) (2) · AGR_SCFG.INT_VAL_04 (These are internal tables that store time ranges for different media.) (2) · AGR_SCFG.INT_VAL_05 (These are internal tables that store time ranges for different media.) (2) · AGR_SCFG.INT_VAL_06 (These are internal tables that store time ranges for different media.) (2) · AGR_SCFG.INT_VAL_07 (These are internal tables that store time ranges for different media.) (2) · AGR_SCFG.INT_VAL_08 (These are internal tables that store time ranges for different media.) (2) · AGR_SCFG.INT_VAL_09 (These are internal tables that store time ranges for different media.) (2) · AGR_SCFG.INT_VAL_10 (These are internal tables that store time ranges for different media.) (2) · AGR_SCFG.INT_VAL_11 (These are internal tables that store time ranges for different media.) (2) · AGR_SCFG.INT_VAL_12 (These are internal tables that store time ranges for different media.) (2) · AGR_SCFG.INT_VAL_13 (These are internal tables that store time ranges for different media.) (2) · AGR_SCFG.INT_VAL_14 (These are internal tables that store time ranges for different media.) (2) · AGR_SCFG.INT_VAL_15 (These are internal tables that store time ranges for different media.) (2) · AGR_SCFG.INT_VAL_16 (These are internal tables that store time ranges for different media.) (2) · AGR_SCFG.INT_VAL_17 (These are internal tables that store time ranges for different media.) (2) · AGR_SCFG.INT_VAL_18 (These are internal tables that store time ranges for different media.) (2) · AGR_SCFG.INT_VAL_19 (These are internal tables that store time ranges for different media.) (2)
calculation:
None (4) · Calculated based on the value of the Designer > Self-Service Duration metric. (2) · Calculated based on the value of the Designer > Session Duration metric. (2) · Calculated based on the value of the Designer > Assisted Service Duration metric. (2) · Max([Max Date]) (2) · Max([Start Date Time Key]) (2)
usedIn:
None (2) · Application Duration Report (2) · Application Summary Report (2) · Assisted Service Interactions by Last Milestone Report (2) · Milestone Summary Report (2) · Self-Service Statistics Report (2)
cloud:
yes (4)
premise: (Click arrow to add another value)
project:
None (4)
notproject:
None (4)
anchor:
Other values:

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