Drilldown: GCXI Metric

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GCXI Metric > displaysInFolder Premise: None & internalMetricID : Q_CLEARED or T_SATISFACTION_AVG

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type:
Disposition (4)
mediaType:
All (4)
dataType:
Number (4)
folder:
Business Attribute > BA Customer (2) · Queue > Q Customer (2)
displaysInFolder:
None (4)
displaysInFolder Cloud:
None (4)
displaysInFolder Premise: (Click arrow to add another value)
internalMetricID: (Click arrow to add another value)
dbTable:
None (2) · AG2_QUEUE_GRP_[*].CLEARED (2) · AG2_QUEUE_[*].CLEARED (2)
calculation:
None (2) · Calculated based on the Business Attribute > Satisfaction and Entered with Satisfaction metrics. (2)
usedIn:
Customer Perspective Report (2) · Queue Outline Report (2)
cloud:
yes (4)
premise:
yes (4)
project:
None (4)
notproject:
None (4)
anchor:
BusinessAttributeBACustomerAvgSatisfaction (2) · QueueCustomerCleared (2)

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