Drilldown: GCXI Metric

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GCXI Metric > folder : Designer > Survey or Detail > Handling Attempt > Handling Predictive Routing & displaysInFolder Cloud: None

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DesignerAnswered (2) · DesignerNoInputError (2) · DesignerNoMatchError (2) · DesignerNotAccepted (2) · DesignerPercentAccepted (2) · DesignerResponses (2) · DetailHandlingAttemptHandlingPredictiveRoutingAbandonedWaiting (2) · DetailHandlingAttemptHandlingPredictiveRoutingAbandonedWaitingTime (2) · DetailHandlingAttemptHandlingPredictiveRoutingAgentRank (2) · DetailHandlingAttemptHandlingPredictiveRoutingAgentScore (2) · DetailHandlingAttemptHandlingPredictiveRoutingConferenceInitiatedTime (2) · DetailHandlingAttemptHandlingPredictiveRoutingConferenceReceivedTime (2) · DetailHandlingAttemptHandlingPredictiveRoutingCustomerAlertTime (2) · DetailHandlingAttemptHandlingPredictiveRoutingCustomerDialTime (2) · DetailHandlingAttemptHandlingPredictiveRoutingCustomerEngageTime (2) · DetailHandlingAttemptHandlingPredictiveRoutingCustomerHandleTime (2) · DetailHandlingAttemptHandlingPredictiveRoutingCustomerHoldTime (2) · DetailHandlingAttemptHandlingPredictiveRoutingCustomerWrapTime (2) · DetailHandlingAttemptHandlingPredictiveRoutingGlobalScore (2) · DetailHandlingAttemptHandlingPredictiveRoutingInteractionDuration (2) · DetailHandlingAttemptHandlingPredictiveRoutingMaxScore (2) · DetailHandlingAttemptHandlingPredictiveRoutingMedianScore (2) · DetailHandlingAttemptHandlingPredictiveRoutingMessage (2) · DetailHandlingAttemptHandlingPredictiveRoutingMinScore (2) · DetailHandlingAttemptHandlingPredictiveRoutingQueueTime (2) · DetailHandlingAttemptHandlingPredictiveRoutingResponseTime (2) · DetailHandlingAttemptHandlingPredictiveRoutingRevenue (2) · DetailHandlingAttemptHandlingPredictiveRoutingRoutingPointTime (2) · DetailHandlingAttemptHandlingPredictiveRoutingSatisfaction (2) · DetailHandlingAttemptHandlingPredictiveRoutingSatisfactionTurnaroundTime (2) · DetailHandlingAttemptHandlingPredictiveRoutingTargetSize (2) · DetailHandlingAttemptHandlingPredictiveRoutingTotalDuration (2) · DetailHandlingAttemptHandlingPredictiveRoutingTransferInitiatedAgent (2)

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