Drilldown: GCXI Metric

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GCXI Metric > displaysInFolder : Designer > Session Milestone or Outbound Contact > Contact Attempt

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type:
None (4) · Disposition (4)
mediaType:
None (2) · All (2) · Chat (2) · Open (sync) (2) · Voice (4)
dataType:
None (2) · Number (4)
folder:
Business Attribute > BA Customer (2) · Designer > Session (2) · Outbound Contact (2)
displaysInFolder: (Click arrow to add another value)
displaysInFolder Cloud:
None (6)
displaysInFolder Premise:
None (6)
internalMetricID:
None (2) · A_CA_DATE_TIME_KEY (2) · CA_ANSWERS (2) · T_ABANDONED (2)
dbTable:
AG2_AGENT_CAMPAIGN_[*].DATE_TIME_KEY (2) · AG2_CAMPAIGN_[*].ANSWERS (2) · AG2_ID_*.ABANDONED (2) · AG2_SDR_SESSION_*.SESSIONS (2)
calculation:
None (6)
usedIn:
None (2) · Application Duration Report (2) · Application Summary Report (2) · Campaign Summary Report (4) · Interaction Volume Business Result Report (2) · Milestone Summary Report (2) · Pre-Agent Termination Report (2)
cloud:
yes (6)
premise:
yes (6)
project:
None (6)
notproject:
None (6)
anchor:
BusinessAttributeBACustomerAbandonedWaiting (2) · DesignerSession (2) · OutboundContactAccepted (2) · OutboundContactStartDateTimeKey (2)

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