Drilldown: GCXI Metric

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GCXI Metric > displaysInFolder : Designer > Survey or Outbound Contact > Contact Attempt & usedIn : Agent Social Engagement Report or Campaign Summary Report & notproject: None

Use the filters below to narrow your results.

type:
Disposition (6)
mediaType:
All (2) · Chat (2) · Open (sync) (2) · Voice (4)
dataType:
Number (6)
folder:
Agent > Activity (2) · Business Attribute > BA Customer (2) · Outbound Contact (2)
displaysInFolder: (Click arrow to add another value)
displaysInFolder Cloud:
None (6)
displaysInFolder Premise:
None (6)
internalMetricID:
A_ACCEPTED (2) · CA_ANSWERS (2) · T_ABANDONED (2)
dbTable:
AG2_AGENT_GRP_[*].ACCEPTED (2) · AG2_AGENT_[*].ACCEPTED (2) · AG2_CAMPAIGN_[*].ANSWERS (2) · AG2_ID_*.ABANDONED (2)
calculation:
None (6)
usedIn: (Click arrow to add another value)
cloud:
yes (6)
premise:
yes (6)
project:
None (6)
notproject: (Click arrow to add another value)
anchor:
AgentActivityAccepted (2) · BusinessAttributeBACustomerAbandonedWaiting (2) · OutboundContactAccepted (2)

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