Drilldown: GCXI Metric

Jump to: navigation, search

Choose a table:


GCXI Metric > dbTable : AG2_QUEUE_[*].ABANDONED_TIME or IF_IRF_GPM_FACT_GI2.WAIT_TIME

Use the filters below to narrow your results.

type:
Detail (2) · Disposition (4)
mediaType:
All (4) · Chat (2) · Open (sync) (2) · Voice (2)
dataType:
Number (6)
folder:
Business Attribute > BA Predictive Routing (2) · Detail > Handling Attempt > Handling Predictive Routing (2) · Queue (2)
displaysInFolder:
None (4) · Queue > Q Customer (2)
displaysInFolder Cloud:
None (6)
displaysInFolder Premise:
None (6)
internalMetricID:
None (2) · ??? (2) · Q_ABANDONED_TIME (2)
dbTable: (Click arrow to add another value)
calculation:
None (6)
usedIn:
None (2) · Model Efficiency (2) · Predictive Routing Detail Report (2)
cloud:
yes (6)
premise:
yes (6)
project:
None (6)
notproject:
None (6)
anchor:
BusinessAttributeBAPredictiveRoutingTurnaroundTime (2) · DetailHandlingAttemptHandlingPredictiveRoutingSatisfactionTurnaroundTime (2) · QueueAbandonedWaitingTime (2)

Showing below up to 6 results in range #1 to #6.

View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)


View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)

Retrieved from "https://all.docs.genesys.com/Special:Drilldown/GCXI_Metric (2024-04-27 20:18:48)"