Drilldown: GCXI Metric

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GCXI Metric > dbTable : AG2_ID_*.FINISHED or AG2_QUEUE_[*].ABANDONED_STANDARD

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type:
Disposition (4)
mediaType:
All (2) · Chat (2) · Open (sync) (2) · Voice (2)
dataType:
Number (4)
folder:
Business Attribute > BA Customer (2) · Queue > Q Customer (2)
displaysInFolder:
None (4)
displaysInFolder Cloud:
None (4)
displaysInFolder Premise:
None (4)
internalMetricID:
Q_ABANDONED_STANDARD (2) · T_FINISHED (2)
dbTable: (Click arrow to add another value)
calculation:
None (4)
usedIn:
Interaction Volume Business Attribute Email Report (2) · Queue Outline Report (2) · Task Volume Dashboard (2) · Task Volume Report (2)
cloud:
yes (4)
premise:
yes (4)
project:
None (4)
notproject:
None (4)
anchor:
BusinessAttributeBACustomerFinished (2) · QueueCustomerStandardAbandonedWaiting (2)

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