Drilldown: GCXI Metric
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- AppSection (42)
- Application (19)
- ArchitectureArticle (1)
- Article (6718)
- ArticleCloudRN (89)
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- ArticlePEServiceMetrics (103)
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- TSSection (699)
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- Version (4)
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- VideoGallery (12)
- Videos (676)
- WorkspaceArticle (164)
- All pages (18297)
Use the filters below to narrow your results.
type:
mediaType:
dataType:
folder:
displaysInFolder:
displaysInFolder Cloud:
displaysInFolder Premise:
internalMetricID:
dbTable:
None (4) ·
AG2_BGS_SESSION_*.CUSTOMER_TERMINATED (2) ·
AG2_BGS_SESSION_*.FAILED (2) ·
AG2_BGS_SESSION_*.INITIATED (2) ·
AG2_BGS_SESSION_*.MESSAGES_RECEIVED (2) ·
AG2_BGS_SESSION_*.MESSAGES_SENT (2) ·
AG2_BGS_SESSION_*.REJECTED (2) ·
AG2_BGS_SESSION_*.SESSION_TIME (2) ·
IWD_AGG_TASK_AGENT_*.MAX_WORK_TIME (2) ·
IWD_AGG_TASK_AGENT_*.MIN_WORK_TIME (2) ·
IWD_AGG_TASK_QUEUE_*.ENTERED_TASK_COUNT (2) ·
IWD_AGG_TASK_QUEUE_*.EXITED_TASK_COUNT (2)
calculation:
None (4) ·
Calculated as the difference between the values of the Chat Bot > Initiated and Chat Bot > Rejected metrics. (2) ·
Calculated based on the value of the Chat Bot > Failed metric. (2) ·
Calculated based on the value of the Chat Bot > Messages Received metric. (2) ·
Calculated based on the value of the Chat Bot > Messages Sent metric. (2) ·
Calculated based on the value of the Chat Bot > Session Time metric. (2)
usedIn:
cloud: (Click arrow to add another value)
project:
notproject:
anchor:
ChatBotAvgMessagesReceived (2) ·
ChatBotAvgMessagesSent (2) ·
ChatBotAvgSessionTime (2) ·
ChatBotCustomerTerminated (2) ·
ChatBotFailed (2) ·
ChatBotInitiated (2) ·
ChatBotMessagesReceived (2) ·
ChatBotMessagesSent (2) ·
ChatBotPercentFailed (2) ·
ChatBotRejected (2) ·
ChatBotSessionTime (2) ·
ChatBotStarted (2) ·
iWDAgentMaxHandleTimeFmt (2) ·
iWDAgentMinHandleTimeFmt (2) ·
iWDQueueEntered (2) ·
iWDQueueExited (2) ·
iWDQueueTasksonCancelQueue (2) ·
iWDQueueTasksonCapturedQueue (2) ·
iWDQueueTasksonCompletedQueue (2) ·
iWDQueueTasksonDeliveryAttemptHoldQueue (2) ·
iWDQueueTasksonDeliveryWindowHoldQueue (2) ·
iWDQueueTasksonErrorHeldQueue (2) ·
iWDQueueTasksonForceRouteHoldQueue (2) ·
iWDQueueTasksonForceRouteQueuedHold (2) ·
iWDQueueTasksonHoldQueue (2) ·
iWDQueueTasksonNewQueue (2) ·
iWDQueueTasksonNonRoutableQueue (2) ·
iWDQueueTasksonPostProcessingQueue (2) ·
iWDQueueTasksonQueuedQueue (2) ·
iWDQueueTasksonRejectedQueue (2) ·
iWDQueueTasksonRestrictedDeliveryQueue (2) ·
iWDQueueTasksonSubmittedQueue (2) ·
iWDQueueTasksonTransferQueue (2)
Showing below up to 4 results in range #1 to #4.
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