Drilldown: GCXI Metric
Choose a table:
- AppSection (42)
- Application (19)
- ArchitectureArticle (1)
- Article (6718)
- ArticleCloudRN (89)
- ArticleGlossary (0)
- ArticleHelmRN (43)
- ArticleIndexRN (2)
- ArticleKVP (3)
- ArticleMaturity (64)
- ArticlePEServiceArchitecture (57)
- ArticlePEServiceDeploy (60)
- ArticlePEServiceMetrics (103)
- ArticlePEServiceObservability (44)
- ArticlePEServicePorts (14)
- ArticlePEServiceUpgrade (35)
- ArticleServiceHA (45)
- ArticleServiceUpgrade (0)
- ArticleSimplified (24)
- ArticleUnstructured (740)
- ArticleUpgrades (0)
- BDSMetric (61)
- Boilerplate (10)
- Browser (7)
- CAPDetails (6)
- CSDTArticle (2)
- CapabilitiesTable (28)
- CapabilitiesUseCasesTable (11)
- CloudRN (56)
- Component (70)
- ComponentRN (1493)
- ContentAreaLandingPage (8)
- ContentAreaLandingPageSection (37)
- ContentAreaSection (8)
- CustomArticle1 (0)
- CustomSection1 (120)
- DRType (4)
- DefinePlatforms (6)
- DeploymentType (5)
- DeprecationNotices (40)
- EOL (813)
- EOL XR (3)
- EngageRole (4)
- EngageServices (4)
- Environment (4)
- FAQ (41)
- FAQ Article (8)
- FeatureSection (118)
- FeatureTopic (5)
- FeatureTopicCategory (13)
- GCXI Attribute (866)
- GCXI Folder (142)
- GCXI Form (132)
- GCXI Metric (2044)
- GCXI Report (210)
- GEC AzAWSDiffs UseCases (44)
- GEcCap (81)
- GEcCompliance (9)
- GEcTelCon (19)
- GEcUC (42)
- GenerateCargoContent (1)
- GetStarted (21)
- GlossaryTooltip (1)
- HAType (5)
- HIW (40)
- HelmChartParameter (0)
- IncludedService (64)
- IncludedServiceHA (18)
- IncludedServiceUpgradeStrategy (28)
- Issue (4932)
- IssueCategory (8)
- IssueType (0)
- JDTest FeatureSupport (5)
- JiraIssue (10)
- KBArticle (4)
- KVP (83)
- MLSummary (15)
- MintyDocsGlossary (0)
- MintyDocsManual (407)
- MintyDocsProduct (146)
- MintyDocsProductLandingSections (560)
- MintyDocsVersion (247)
- Notices (437)
- PDMColumn (3423)
- PDMIndexItem (274)
- PDMRef (1102)
- PDMTable (286)
- PDMView (28)
- PDMViewColumn (282)
- PDMs SubjectArea (0)
- PEAlert (851)
- PEArchitecture (17)
- PEArchitectureSection (0)
- PEBlueGreenUpgrade (5)
- PEC Applications MasterList (20)
- PEC User Role MasterList (4)
- PEConfigOption (146)
- PEConnections (809)
- PEEvent (66)
- PEEventAttr (94)
- PEMetric (2042)
- PEMetric JD2 (4)
- PEMonitoring (105)
- PEPorts (66)
- PEPrerequisites (55)
- PESystemMetric (18)
- PageType (11)
- Platform (0)
- PrimaryUnitValues (2)
- Product (8)
- ProductCategory (4)
- ProductLine (4)
- ProductLineCategory (4)
- Protocols (17)
- PublicUseCase (12)
- RNElements (10234)
- RNSection (49)
- RTR Stats (109)
- ReleaseCategory (0)
- ReleaseType (6)
- Role (7)
- SMART AdditionalBenefits (0)
- SMART Benchmark MasterList (58)
- SMART Benefits (703)
- SMART BusinessImageFlow (171)
- SMART Canonical (115)
- SMART CloudAssumptions (3)
- SMART DataSheetFlow (563)
- SMART DistributionImageFlow (14)
- SMART HybridAssumptions (1)
- SMART Meta (115)
- SMART Popular (9)
- SMART PremiseAssumptions (5)
- SMART SolutionAboutPage (40)
- SMART UseCase (117)
- SMART Versions (0)
- SOW (5)
- SalesUseCase (0)
- Section (17278)
- SectionBrowser (35)
- SectionThirdPartyItem (222)
- SecurityBoilerplate (104)
- SelfHelpManual (2)
- Service (27)
- ServiceGroup (0)
- SimpleArticle (4)
- SimpleSection (7)
- StandardMetadataFeatureTopic (0)
- StandardMetadataFeatureTopicCategory (0)
- StandardMetadataRole (0)
- TSSection (699)
- TaskSummary (71)
- Test Capabilities (89)
- ThirdPartyItem (19)
- TrafficTypes (4)
- Type (8)
- UITab (50)
- UpgradeMode (0)
- UpgradeStrategy (3)
- Version (4)
- VersionCategory (4)
- VideoGallery (12)
- Videos (676)
- WorkspaceArticle (164)
- All pages (18356)
GCXI Metric > folder 
:
Detail > Handling Attempt or
Detail > Handling Attempt > Handling Predictive Routing
& calculation:
None
:
Detail > Handling Attempt or
Detail > Handling Attempt > Handling Predictive Routing
& calculation:
None Use the filters below to narrow your results.
type:
mediaType:
dataType:
folder: (Click arrow to add another value)
displaysInFolder:
displaysInFolder Cloud:
displaysInFolder Premise:
internalMetricID:
None (2) ·
??? (2) ·
IRF_CONFERENCE_INITIATED_TIME (2) ·
IRF_CONFERENCE_RECEIVED_TIME (2) ·
IRF_CUSTOMER_ACW_DURATION (2) ·
IRF_CUSTOMER_DIAL_DURATION (2) ·
IRF_CUSTOMER_HOLD_DURATION (2) ·
IRF_CUSTOMER_RING_DURATION (2) ·
IRF_CUSTOMER_TALK_DURATION (2) ·
IRF_QUEUE_TIME (2) ·
IRF_REVENUE (2) ·
IRF_ROUTING_POINT_TIME (2) ·
IRF_SATISFACTION (2)
dbTable:
IF_IRF_GPM_FACT_GI2.ABANDONED (2) ·
IF_IRF_GPM_FACT_GI2.ABANDONED_TIME (2) ·
IF_IRF_GPM_FACT_GI2.AGENT_RANK (2) ·
IF_IRF_GPM_FACT_GI2.AGENT_SCORE (2) ·
IF_IRF_GPM_FACT_GI2.CONF_INIT_TALK_DURATION (2) ·
IF_IRF_GPM_FACT_GI2.CONF_JOIN_TALK_DURATION (2) ·
IF_IRF_GPM_FACT_GI2.CUSTOMER_ACW_DURATION (2) ·
IF_IRF_GPM_FACT_GI2.CUSTOMER_DIAL_DURATION (2) ·
IF_IRF_GPM_FACT_GI2.CUSTOMER_HOLD DURATION (2) ·
IF_IRF_GPM_FACT_GI2.CUSTOMER_RING_DURATION (2) ·
IF_IRF_GPM_FACT_GI2.CUSTOMER_TALK_DURATION (2) ·
IF_IRF_GPM_FACT_GI2.GLOBAL_SCORE (2) ·
IF_IRF_GPM_FACT_GI2.MAX_SCORE (2) ·
IF_IRF_GPM_FACT_GI2.MEDIAN_SCORE (2) ·
IF_IRF_GPM_FACT_GI2.MESSAGE (2) ·
IF_IRF_GPM_FACT_GI2.MIN_SCORE (2) ·
IF_IRF_GPM_FACT_GI2.QUEUE_DURATION (2) ·
IF_IRF_GPM_FACT_GI2.REVENUE (2) ·
IF_IRF_GPM_FACT_GI2.ROUTING_POINT_DURATION (2) ·
IF_IRF_GPM_FACT_GI2.TARGET_SIZE (2) ·
IF_IRF_GPM_FACT_GI2.TRANSFER_INIT_AGENT (2) ·
IF_IRF_GPM_FACT_GI2.WAIT_TIME (2) ·
INTERACTION_RESOURCE_FACT_GI2.ABANDONED (2) ·
INTERACTION_RESOURCE_FACT_GI2.ABANDONED_TIME (2) ·
INTERACTION_RESOURCE_FACT_GI2.CONF_INIT_TALK_DURATION (2) ·
INTERACTION_RESOURCE_FACT_GI2.CONF_JOIN_TALK_DURATION (2) ·
INTERACTION_RESOURCE_FACT_GI2.CONS_INIT_TALK_DURATION (2) ·
INTERACTION_RESOURCE_FACT_GI2.CUSTOMER_ACW_DURATION (2) ·
INTERACTION_RESOURCE_FACT_GI2.CUSTOMER_DIAL_DURATION (2) ·
INTERACTION_RESOURCE_FACT_GI2.CUSTOMER_HOLD_DURATION (2) ·
INTERACTION_RESOURCE_FACT_GI2.CUSTOMER_RING_DURATION (2) ·
INTERACTION_RESOURCE_FACT_GI2.CUSTOMER_TALK_DURATION (2) ·
INTERACTION_RESOURCE_FACT_GI2.QUEUE_DURATION (2) ·
INTERACTION_RESOURCE_FACT_GI2.ROUTING_POINT_DURATION (2) ·
INTERACTION_RESOURCE_FACT_GI2.TRANSFER_INITIATED_AGENT (2) ·
IRF_USER_DATA_GEN_1.REVENUE (2) ·
IRF_USER_DATA_GEN_1.SATISFACTION (2) ·
IRF_USER_DATE_GEN_1.SATISFACTION (2)
calculation: (Click arrow to add another value)
cloud:
premise:
project:
notproject:
anchor:
DetailHandlingAttemptAbandonedWaiting (2) ·
DetailHandlingAttemptAbandonedWaitingTime (2) ·
DetailHandlingAttemptConferenceInitiatedTime (2) ·
DetailHandlingAttemptConferenceReceivedTime (2) ·
DetailHandlingAttemptConsultInitiatedTime (2) ·
DetailHandlingAttemptCustomerAlertTime (2) ·
DetailHandlingAttemptCustomerDialTime (2) ·
DetailHandlingAttemptCustomerEngageTime (2) ·
DetailHandlingAttemptCustomerHoldTime (2) ·
DetailHandlingAttemptCustomerWrapTime (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingAbandonedWaiting (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingAbandonedWaitingTime (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingAgentRank (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingAgentScore (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingConferenceInitiatedTime (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingConferenceReceivedTime (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingCustomerAlertTime (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingCustomerDialTime (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingCustomerEngageTime (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingCustomerHoldTime (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingCustomerWrapTime (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingGlobalScore (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingMaxScore (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingMedianScore (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingMessage (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingMinScore (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingQueueTime (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingRevenue (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingRoutingPointTime (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingSatisfaction (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingSatisfactionTurnaroundTime (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingTargetSize (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingTransferInitiatedAgent (2) ·
DetailHandlingAttemptQueueTime (2) ·
DetailHandlingAttemptRevenue (2) ·
DetailHandlingAttemptRoutingPointTime (2) ·
DetailHandlingAttemptSatisfaction (2) ·
DetailHandlingAttemptTransferInitiatedAgent (2)
Showing below up to 2 results in range #1 to #2.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)