Drilldown: GCXI Metric
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- Article (6718)
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- ArticlePEServiceMetrics (103)
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- BDSMetric (61)
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- Browser (7)
- CAPDetails (6)
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- CapabilitiesTable (28)
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- ContentAreaLandingPageSection (37)
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- DeprecationNotices (40)
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- FAQ (41)
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- FeatureSection (118)
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- GCXI Metric (2044)
- GCXI Report (210)
- GEC AzAWSDiffs UseCases (44)
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- Issue (4947)
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- Protocols (17)
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- RNElements (10234)
- RNSection (49)
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- Section (17278)
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- Service (27)
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- TSSection (699)
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- Version (4)
- VersionCategory (4)
- VideoGallery (12)
- Videos (676)
- WorkspaceArticle (164)
- All pages (18366)
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usedIn:
None (4) ·
Agent Omnichannel Activity Report (2) ·
Agent Summarized State (2) ·
Agent Summary Activity Report (Active) (2) ·
Agent Task Dashboard (2) ·
Agent Wrap Report (2) ·
Application Duration Report (2) ·
Predictive Routing Agent Occupancy (2) ·
Predictive Routing Agent Occupancy Report (Interaction Time) (2) ·
Supervisor Dashboard (2) ·
Survey Statistics Report (2) ·
Task Routing Agent Group Summary Activity (2) ·
Task Routing Agent Summary Activity (2)
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AgentStateandReasonSummarizedStateOmniActiveTime (2) ·
AgentStateandReasonSummarizedStateOmniBusy (2) ·
AgentStateandReasonSummarizedStateOmniBusyTime (2) ·
AgentStateandReasonSummarizedStateOmniNotReady (2) ·
AgentStateandReasonSummarizedStateOmniNotReadyTime (2) ·
AgentStateandReasonSummarizedStateOmniOtherStateTime (2) ·
AgentStateandReasonSummarizedStateOmniReady (2) ·
AgentStateandReasonSummarizedStateOmniReadyTime (2) ·
AgentStateandReasonSummarizedStateOmniWrap (2) ·
AgentStateandReasonSummarizedStateOmniWrapTime (2) ·
AgentStateandReasonSummarizedStateWrapTime (2) ·
DesignerNoMatchError (2) ·
DesignerSessionDuration (2) ·
iWDAcceptToCompleteTime (2) ·
iWDQueueTasksonCancelQueue (2) ·
iWDQueueTasksonCapturedQueue (2) ·
iWDQueueTasksonCompletedQueue (2) ·
iWDQueueTasksonDeliveryAttemptHoldQueue (2) ·
iWDQueueTasksonDeliveryWindowHoldQueue (2) ·
iWDQueueTasksonErrorHeldQueue (2) ·
iWDQueueTasksonForceRouteHoldQueue (2) ·
iWDQueueTasksonForceRouteQueuedHold (2) ·
iWDQueueTasksonHoldQueue (2) ·
iWDQueueTasksonNewQueue (2) ·
iWDQueueTasksonNonRoutableQueue (2) ·
iWDQueueTasksonPostProcessingQueue (2) ·
iWDQueueTasksonQueuedQueue (2) ·
iWDQueueTasksonRejectedQueue (2) ·
iWDQueueTasksonRestrictedDeliveryQueue (2) ·
iWDQueueTasksonSubmittedQueue (2) ·
iWDQueueTasksonTransferQueue (2) ·
ServiceObjectsMinDateTimeDayKey (2) ·
ServiceObjectsMinDateTimeDayKeyFmt (2) ·
ServiceObjectsMinDateTimeKey (2) ·
ServiceObjectsMinDateTimeKeyFmy (2) ·
ServiceObjectsMinDateTimeNextDayKey (2) ·
ServiceObjectsMinDateTimeNextDayKeyFmt (2)
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