Drilldown: GCXI Metric
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GCXI Metric > folder 
:
Agent or
iWD > Service Objects
& calculation:
Calculated based on the value of the Designer > Assisted Service Duration metric.
:
Agent or
iWD > Service Objects
& calculation:
Calculated based on the value of the Designer > Assisted Service Duration metric. Use the filters below to narrow your results.
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displaysInFolder Cloud:
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