Drilldown: GCXI Metric
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- PublicUseCase (12)
- RNElements (10234)
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- RTR Stats (109)
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- UpgradeStrategy (3)
- Version (4)
- VersionCategory (4)
- VideoGallery (12)
- Videos (676)
- WorkspaceArticle (164)
- All pages (18393)
GCXI Metric > calculation:
Calculated based on the Queue > Abandoned Inviting and Queue > Q Customer > Offered metrics. 
& usedIn :
Agent Group Business Attribute Report or
Predicitive Routing Queue Statistics Report
& usedIn :
Agent Group Business Attribute Report or
Predicitive Routing Queue Statistics Report Use the filters below to narrow your results.
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