Drilldown: GCXI Metric

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GCXI Metric > displaysInFolder Cloud: None & calculation: Calculated based on the Queue > Standard Abandoned Waiting and Queue > Q Consults > Consult Standard Abandoned Waiting metrics. & premise: yes

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type:
Disposition (2)
mediaType:
Chat (2) · Open (sync) (2) · Voice (2)
dataType:
Number (2)
folder:
Queue > Q Customer & Consults (2)
displaysInFolder:
None (2)
displaysInFolder Cloud: (Click arrow to add another value)
displaysInFolder Premise:
None (2)
internalMetricID:
Q_ABANDONED_STANDARD_CC (2)
dbTable:
None (2)
calculation: (Click arrow to add another value)
usedIn:
Queue Outline Report (2)
cloud:
yes (2)
premise: (Click arrow to add another value)
project:
None (2)
notproject:
None (2)
anchor:
QueueCustomerAndConsultsStandardAbandonedWaiting (2)

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