Drilldown: GCXI Metric
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GCXI Metric > displaysInFolder Premise:
None 
& dbTable:
IF_IRF_GPM_FACT_GI2.WAIT_TIME
& calculation:
Calculated based on the Invite Time, Engage Time, Hold Time, Ixn Wrap Time, and Consult Received Time Interaction State metrics.
& dbTable:
IF_IRF_GPM_FACT_GI2.WAIT_TIME
& calculation:
Calculated based on the Invite Time, Engage Time, Hold Time, Ixn Wrap Time, and Consult Received Time Interaction State metrics. Use the filters below to narrow your results.
type:
(There are no values for this filter)
mediaType:
(There are no values for this filter)
dataType:
(There are no values for this filter)
folder:
(There are no values for this filter)
displaysInFolder:
(There are no values for this filter)
displaysInFolder Cloud:
(There are no values for this filter)
displaysInFolder Premise: (Click arrow to add another value)
internalMetricID:
(There are no values for this filter)
dbTable: (Click arrow to add another value)
calculation: (Click arrow to add another value)
usedIn:
(There are no values for this filter)
cloud:
(There are no values for this filter)
premise:
(There are no values for this filter)
project:
(There are no values for this filter)
notproject:
(There are no values for this filter)
anchor:
(There are no values for this filter)
There are no results for this report.