Drilldown: GCXI Metric

Jump to: navigation, search

Choose a table:


GCXI Metric > calculation: Calculated based on the Business Attribute > Hold Time and Hold metrics. & usedIn : Predictive Routing - Model Efficiency or Predictive Routing AB Testing Report (Hour)

Use the filters below to narrow your results.

type:
Disposition (2)
mediaType:
Voice (2)
dataType:
Number (2)
folder:
Business Attribute > BA Customer (2)
displaysInFolder:
None (2)
displaysInFolder Cloud:
None (2)
displaysInFolder Premise:
None (2)
internalMetricID:
T_HOLD_TIME_AVG (2)
dbTable:
None (2)
calculation: (Click arrow to add another value)
usedIn: (Click arrow to add another value)
cloud:
yes (2)
premise:
yes (2)
project:
None (2)
notproject:
None (2)
anchor:
BusinessAttributeBACustomerAvgHoldTime (2)

Showing below up to 2 results in range #1 to #2.

View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)


View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)

Retrieved from "https://all.docs.genesys.com/Special:Drilldown/GCXI_Metric (2024-11-01 18:02:30)"