Drilldown: GCXI Metric
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GCXI Metric > folder:
Queue > Q Consults 
& calculation:
Calculated as the sum of the Queue > Abandoned Waiting Time and Queue > Q Consults > Consult Abandoned Waiting Time metrics.
& calculation:
Calculated as the sum of the Queue > Abandoned Waiting Time and Queue > Q Consults > Consult Abandoned Waiting Time metrics. Use the filters below to narrow your results.
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