Drilldown: GCXI Metric

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GCXI Metric > displaysInFolder: Other & calculation : If "Finished Agent" metric is calculated: Accept To Complete Time / Finished Agent, otherwise: Accept To Complete Time / Finished or None

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type:
None (8) · Disposition (8) · Dispostion (2)
mediaType:
None (4) · All (6) · All (except Chat) (4) · All (except email) (2) · Chat (4) · Open (sync) (4) · Voice (8)
dataType:
None (4) · Number (8)
folder:
Agent (2) · Agent > Activity (2) · Business Attribute > BA Customer (2) · Designer > Session (2) · iWD (2) · Outbound Contact (2) · Queue (2)
displaysInFolder: (Click arrow to add another value)
displaysInFolder Cloud:
None (12) · "none" (2) · iWD > Email (2)
displaysInFolder Premise:
None (12)
internalMetricID:
None (6)
Other values:
dbTable:
Other values:
calculation: (Click arrow to add another value)
usedIn:
None (8) · Campaign Summary Report (4)
Other values:
cloud:
None (2) · yes (12)
premise:
no (2) · yes (12)
project:
None (12)
notproject:
None (12)
anchor:
Other values:

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