Drilldown: GCXI Metric

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GCXI Metric > folder: Outbound Contact > Contact Attempt & calculation : Calculated based on the value of the Designer > Assisted Service Duration metric. or None

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OutboundContactContactAttempt (2) · OutboundContactContactAttemptAnsweringMachineDetected (2) · OutboundContactContactAttemptAttempts (2) · OutboundContactContactAttemptBusy (2) · OutboundContactContactAttemptBusyCampaign (2) · OutboundContactContactAttemptCallbacksCompleted (2) · OutboundContactContactAttemptCallbacksMissed (2) · OutboundContactContactAttemptCallbacksScheduled (2) · OutboundContactContactAttemptCanceled (2) · OutboundContactContactAttemptCPD (2) · OutboundContactContactAttemptCPDDial (2) · OutboundContactContactAttemptCPDDialTime (2) · OutboundContactContactAttemptCPDTime (2) · OutboundContactContactAttemptCPDTransfer (2) · OutboundContactContactAttemptCPDTransferTime (2) · OutboundContactContactAttemptDialDropped (2) · OutboundContactContactAttemptDialMade (2) · OutboundContactContactAttemptFaxModemDetected (2) · OutboundContactContactAttemptNoSignal (2) · OutboundContactContactAttemptNotAccepted (2) · OutboundContactContactAttemptOverdial (2) · OutboundContactContactAttemptPersonalCallbacksCompleted (2) · OutboundContactContactAttemptPersonalCallbacksMissed (2) · OutboundContactContactAttemptPersonalCallbacksScheduled (2) · OutboundContactContactAttemptPortUnavailable (2) · OutboundContactContactAttemptSITDetected (2) · OutboundContactContactAttemptSITInvalidNumber (2) · OutboundContactContactAttemptSITNoCircuit (2) · OutboundContactContactAttemptSITOperatorIntercept (2) · OutboundContactContactAttemptSITReorder (2) · OutboundContactContactAttemptSITUnknown (2)

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