Drilldown: GCXI Metric
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GCXI Metric > folder:
Outbound Contact > Contact Attempt 
& calculation :
Calculated based on the Queue > Standard Abandoned Waiting and Queue > Q Consults > Consult Standard Abandoned Waiting metrics. or
None
& calculation :
Calculated based on the Queue > Standard Abandoned Waiting and Queue > Q Consults > Consult Standard Abandoned Waiting metrics. or
None Use the filters below to narrow your results.
type:
mediaType:
dataType:
folder: (Click arrow to add another value)
displaysInFolder:
displaysInFolder Cloud:
displaysInFolder Premise:
internalMetricID:
CA_ANSW_MACHINE (2) ·
CA_ATTEMPTS (2) ·
CA_BUSY (2) ·
CA_CALLBKS_COMPL (2) ·
CA_CALLBKS_MISSED (2) ·
CA_CALLBKS_SCHEDUL (2) ·
CA_CANCEL (2) ·
CA_CPD (2) ·
CA_CPD_DIAL (2) ·
CA_CPD_DIAL_TIME_MS (2) ·
CA_CPD_TIME_MS (2) ·
CA_CPD_TRANSFER (2) ·
CA_CPD_TRANSFER_TIME_MS (2) ·
CA_DIAL_DROPPED (2) ·
CA_DIAL_MADE (2) ·
CA_DO_NOT_CALL (2) ·
CA_FAXMODEM_DETECT (2) ·
CA_NO_ANSWER (2) ·
CA_NO_RPC (2) ·
CA_OVERDIAL (2) ·
CA_PER_CALLBK_COMPL (2) ·
CA_PER_CALLBK_MISS (2) ·
CA_PER_CALLBK_SCHED (2) ·
CA_PORT_UNAVAILABLE (2) ·
CA_SIT_DETECTED (2) ·
CA_SIT_INVALID_NUM (2) ·
CA_SIT_NO_CIRCUIT (2) ·
CA_SIT_OPER_INTER (2) ·
CA_SIT_REORDER (2) ·
CA_SIT_UNKNOWN (2)
dbTable:
AG2_CAMPAIGN_[*].ANSW_MACHINE (2) ·
AG2_CAMPAIGN_[*].ATTEMPTS (2) ·
AG2_CAMPAIGN_[*].BUSY (2) ·
AG2_CAMPAIGN_[*].CALLBKS_COMPL (2) ·
AG2_CAMPAIGN_[*].CALLBKS_MISSED (2) ·
AG2_CAMPAIGN_[*].CALLBKS_SCHED (2) ·
AG2_CAMPAIGN_[*].CANCEL (2) ·
AG2_CAMPAIGN_[*].CPD (2) ·
AG2_CAMPAIGN_[*].CPD_DIAL (2) ·
AG2_CAMPAIGN_[*].CPD_DIAL_TIME_MS (2) ·
AG2_CAMPAIGN_[*].CPD_TIME_MS (2) ·
AG2_CAMPAIGN_[*].CPD_TRANSFER (2) ·
AG2_CAMPAIGN_[*].CPD_TRANSFER_TIME_MS (2) ·
AG2_CAMPAIGN_[*].DIAL_DROPPED (2) ·
AG2_CAMPAIGN_[*].DIAL_MADE (2) ·
AG2_CAMPAIGN_[*].DO_NOT_CALL (2) ·
AG2_CAMPAIGN_[*].FAXMODEM_DETECT (2) ·
AG2_CAMPAIGN_[*].NO_ANSWER (2) ·
AG2_CAMPAIGN_[*].NO_RPC (2) ·
AG2_CAMPAIGN_[*].OVERDIAL (2) ·
AG2_CAMPAIGN_[*].PER_CALLBK_COMPL (2) ·
AG2_CAMPAIGN_[*].PER_CALLBK_MISS (2) ·
AG2_CAMPAIGN_[*].PER_CALLBK_SCHED (2) ·
AG2_CAMPAIGN_[*].PORT_UNAVAILABLE (2) ·
AG2_CAMPAIGN_[*].SIT_DETECTED (2) ·
AG2_CAMPAIGN_[*].SIT_INVALID_NUM (2) ·
AG2_CAMPAIGN_[*].SIT_NO_CIRCUIT (2) ·
AG2_CAMPAIGN_[*].SIT_OPER_INTER (2) ·
AG2_CAMPAIGN_[*].SIT_REORDER (2) ·
AG2_CAMPAIGN_[*].SIT_UNKNOWN (2)
calculation: (Click arrow to add another value)
usedIn:
cloud:
premise:
project:
notproject:
anchor:
OutboundContactContactAttempt (2) ·
OutboundContactContactAttemptAnsweringMachineDetected (2) ·
OutboundContactContactAttemptAttempts (2) ·
OutboundContactContactAttemptBusy (2) ·
OutboundContactContactAttemptBusyCampaign (2) ·
OutboundContactContactAttemptCallbacksCompleted (2) ·
OutboundContactContactAttemptCallbacksMissed (2) ·
OutboundContactContactAttemptCallbacksScheduled (2) ·
OutboundContactContactAttemptCanceled (2) ·
OutboundContactContactAttemptCPD (2) ·
OutboundContactContactAttemptCPDDial (2) ·
OutboundContactContactAttemptCPDDialTime (2) ·
OutboundContactContactAttemptCPDTime (2) ·
OutboundContactContactAttemptCPDTransfer (2) ·
OutboundContactContactAttemptCPDTransferTime (2) ·
OutboundContactContactAttemptDialDropped (2) ·
OutboundContactContactAttemptDialMade (2) ·
OutboundContactContactAttemptFaxModemDetected (2) ·
OutboundContactContactAttemptNoSignal (2) ·
OutboundContactContactAttemptNotAccepted (2) ·
OutboundContactContactAttemptOverdial (2) ·
OutboundContactContactAttemptPersonalCallbacksCompleted (2) ·
OutboundContactContactAttemptPersonalCallbacksMissed (2) ·
OutboundContactContactAttemptPersonalCallbacksScheduled (2) ·
OutboundContactContactAttemptPortUnavailable (2) ·
OutboundContactContactAttemptSITDetected (2) ·
OutboundContactContactAttemptSITInvalidNumber (2) ·
OutboundContactContactAttemptSITNoCircuit (2) ·
OutboundContactContactAttemptSITOperatorIntercept (2) ·
OutboundContactContactAttemptSITReorder (2) ·
OutboundContactContactAttemptSITUnknown (2)
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