Drilldown: GCXI Metric
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GCXI Metric > internalMetricID:
Q_ACCEPTED_TIME_AVG 
& calculation :
Calculated based on the Not Ready Reason Time and Not Ready Time Summarized State metrics. or
Calculated based on the Transfer Initiated and Accepted Activity metrics.
& calculation :
Calculated based on the Not Ready Reason Time and Not Ready Time Summarized State metrics. or
Calculated based on the Transfer Initiated and Accepted Activity metrics. Use the filters below to narrow your results.
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