Drilldown: GCXI Metric
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- Videos (676)
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- All pages (18395)
GCXI Metric > calculation 
:
Calculated based on the Ixn Wrap Time Interaction State and Active Time Summarized State metrics. or
Calculated based on the Wrap Out Time Interaction State and the Wrap Time Summarized State metrics.
& usedIn:
Survey Statistics Report
:
Calculated based on the Ixn Wrap Time Interaction State and Active Time Summarized State metrics. or
Calculated based on the Wrap Out Time Interaction State and the Wrap Time Summarized State metrics.
& usedIn:
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