Drilldown: GCXI Metric
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GCXI Metric > calculation 
:
Calculated based on the Conference Accepted Time and Conference Received Accepted metrics. or
Calculated based on the Queue > Accept Time Agent and Queue > Accepted Agent metrics.
& usedIn:
None
:
Calculated based on the Conference Accepted Time and Conference Received Accepted metrics. or
Calculated based on the Queue > Accept Time Agent and Queue > Accepted Agent metrics.
& usedIn:
None Use the filters below to narrow your results.
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