Drilldown: GCXI Metric
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GCXI Metric > dbTable:
AG2_QUEUE_[*].ACCEPTED 
& calculation :
Calculated based on the Business Attribute > First Response in Threshold and Entered with Objective metrics. or
Calculated based on the Invite Time Interaction State and Active Time Summarized State metrics.
& calculation :
Calculated based on the Business Attribute > First Response in Threshold and Entered with Objective metrics. or
Calculated based on the Invite Time Interaction State and Active Time Summarized State metrics. Use the filters below to narrow your results.
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