Drilldown: GCXI Metric
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- AppSection (42)
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- Article (6718)
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- VideoGallery (12)
- Videos (676)
- WorkspaceArticle (164)
- All pages (18393)
GCXI Metric > folder:
Agent > Activity > Queue 
& calculation :
Calculated based on the (Agent > Activity > Queue) Accepted and Accepted Agent Queue metrics. or
Calculated based on the Not Ready Out Time Interaction State and the Not Ready Time Summarized State metrics.
& calculation :
Calculated based on the (Agent > Activity > Queue) Accepted and Accepted Agent Queue metrics. or
Calculated based on the Not Ready Out Time Interaction State and the Not Ready Time Summarized State metrics. Use the filters below to narrow your results.
type:
mediaType:
dataType:
folder: (Click arrow to add another value)
displaysInFolder:
displaysInFolder Cloud:
displaysInFolder Premise:
internalMetricID:
dbTable:
calculation: (Click arrow to add another value)
usedIn:
cloud:
premise:
project:
notproject:
Showing below up to 2 results in range #1 to #2.
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