Drilldown: GCXI Metric
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GCXI Metric > calculation 
:
Calculated as the difference between the Transfer Received Accepted and Transfer Received Accepted Warm metrics. or
Calculated based on the Ixn Wrap Time Interaction State and Active Time Summarized State metrics.
& usedIn:
Interaction Volume Business Result Report
:
Calculated as the difference between the Transfer Received Accepted and Transfer Received Accepted Warm metrics. or
Calculated based on the Ixn Wrap Time Interaction State and Active Time Summarized State metrics.
& usedIn:
Interaction Volume Business Result Report Use the filters below to narrow your results.
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