Drilldown: GCXI Metric
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GCXI Metric > calculation 
:
Calculated based on the Consult Received Wrap Time and Consult Received Wrap Activity metrics. or
Calculated based on the Queue > Standard Abandoned Waiting and Queue > Q Consults > Consult Standard Abandoned Waiting metrics.
& anchor:
QueueCustomerAndConsultsStandardAbandonedWaiting
:
Calculated based on the Consult Received Wrap Time and Consult Received Wrap Activity metrics. or
Calculated based on the Queue > Standard Abandoned Waiting and Queue > Q Consults > Consult Standard Abandoned Waiting metrics.
& anchor:
QueueCustomerAndConsultsStandardAbandonedWaiting Use the filters below to narrow your results.
type:
mediaType:
dataType:
displaysInFolder:
displaysInFolder Cloud:
displaysInFolder Premise:
internalMetricID:
dbTable:
calculation: (Click arrow to add another value)
usedIn:
cloud:
premise:
project:
notproject:
anchor: (Click arrow to add another value)
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