Drilldown: GCXI Metric
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AG2_AGENT_*.FOCUS_TIME (2) ·
AG2_ID_*.FOCUS (2) ·
AG2_ID_*.FOCUS_TIME (2) ·
AG2_ID_*.GPM_ACTIVE (2) ·
AG2_QUEUE_*.GPM_ERROR (2) ·
AG2_QUEUE_*.GPR_ACTIVE (2) ·
AG2_QUEUE_GRP_*.GPM_ERROR (2) ·
AG2_QUEUE_GRP_*.GPR_ACTIVE (2) ·
GPM_FACT.AGENT_SCORE (2) ·
INTERACTION_RESOURCE_FACT_GI2.TRANSFER_INITIATED_AGENT (2)
AgentActivityFocusTime (2) ·
BusinessAttributeBACustomerFocus (2) ·
BusinessAttributeBACustomerFocusTime (2) ·
BusinessAttributeBAPredictiveRoutingActive (2) ·
DetailHandlingAttemptTransferInitiatedAgent (2) ·
QueueQueuePredictiveRoutingActive (2) ·
QueueQueuePredictiveRoutingAgentScore (2) ·
QueueQueuePredictiveRoutingError (2)
Showing below up to 8 results in range #1 to #8.
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