Drilldown: GCXI Metric
Use the filters below to narrow your results.
QC_CLEARED_STUCK (2) ·
QC_CONSULT_ABANDONED (2) ·
QC_CONSULT_ABANDONED_INVITE (2) ·
QC_CONSULT_ABANDONED_SHORT (2) ·
QC_CONSULT_ABANDONED_STANDARD (2) ·
QC_CONSULT_ABANDONED_STANDARD_TIME (2) ·
QC_CONSULT_ABANDONED_TIME (2) ·
QC_CONSULT_ABANDONED_TIME_MAX (2) ·
QC_CONSULT_ACCEPTED (2) ·
QC_CONSULT_ACCEPTED_AGENT_THR (2) ·
QC_CONSULT_ACCEPTED_AGENT_TIME (2) ·
QC_CONSULT_ACCEPTED_THR (2) ·
QC_CONSULT_ACCEPTED_TIME (2) ·
QC_CONSULT_ACCEPTED_TIME_MAX (2) ·
QC_CONSULT_CLEARED (2) ·
QC_CONSULT_CLEARED_TIME (2) ·
QC_CONSULT_CLEARED_TIME_MAX (2) ·
QC_CONSULT_DISTRIBUTED (2) ·
QC_CONSULT_DISTRIBUTED_TIME (2) ·
QC_CONSULT_DISTRIBUTED_TIME_MAX (2) ·
QC_CONSULT_ENTERED (2) ·
QC_CONSULT_RCV_ACC_WARM_TIME (2) ·
QC_CONSULT_REDIRECTED (2) ·
QC_CONSULT_ROUTED_OTHER (2) ·
QC_CONSULT_TRANSFER_INIT_AGENT (2)
dbTable:
QueueConsultsConsultAbandonedInviting (2) ·
QueueConsultsConsultAbandonedWaiting (2) ·
QueueConsultsConsultAbandonedWaitingTime (2) ·
QueueConsultsConsultAccepted (2) ·
QueueConsultsConsultAcceptedAgentinThreshold (2) ·
QueueConsultsConsultAcceptedinThreshold (2) ·
QueueConsultsConsultAcceptTime (2) ·
QueueConsultsConsultAcceptTimeAgent (2) ·
QueueConsultsConsultCleared (2) ·
QueueConsultsConsultClearTime (2) ·
QueueConsultsConsultDistributed (2) ·
QueueConsultsConsultDistributeTime (2) ·
QueueConsultsConsultEntered (2) ·
QueueConsultsConsultReceivedAcceptedWarmTime (2) ·
QueueConsultsConsultRedirected (2) ·
QueueConsultsConsultRoutedOther (2) ·
QueueConsultsConsultShortAbandonedWaiting (2) ·
QueueConsultsConsultStandardAbandonedWaiting (2) ·
QueueConsultsConsultStandardAbandonedWaitingTime (2) ·
QueueConsultsConsultStuck (2) ·
QueueConsultsConsultTransferInitiatedAgent (2) ·
QueueConsultsCustomerMaxConsultClearTime (2) ·
QueueConsultsMaxConsultAbandonedWaitingTime (2) ·
QueueConsultsMaxConsultAbandonedWaitingTimeFmt (2) ·
QueueConsultsMaxConsultAcceptTime (2) ·
QueueConsultsMaxConsultAcceptTimeFmt (2) ·
QueueConsultsMaxConsultClearTimeFmt (2) ·
QueueConsultsMaxConsultDistributeTime (2) ·
QueueConsultsMaxConsultDistributeTimeFmt (2)
Showing below up to 2 results in range #1 to #2.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)