Drilldown: GCXI Metric
Use the filters below to narrow your results.
AG2_AGENT_*.CONF_ACCEPTED_ENGAGE_TIME+CONF_ACCEPTED_HOLD_TIME (2) ·
AG2_AGENT_QUEUE_[*].CONFERENCE_INITIATED (2) ·
AG2_AGENT_[*].CONFERENCE_INITIATED or AG2_AGENT_GRP_[*].CONFERENCE_INITIATED (2) ·
AG2_AGENT_[*].CONFERENCE_RECEIVED_ACCEPTED or AG2_AGENT_GRP_[*].CONFERENCE_RECEIVED_ACCEPTED (2) ·
AG2_ID_*.CONFERENCE_INIT_AGENT (2) ·
AG2_QUEUE_GRP_[*].CONFERENCE_INIT_AGENT (2) ·
AG2_QUEUE_[*].CONFERENCE_INIT_AGENT (2) ·
INTERACTION_RESOURCE_FACT_GI2.CONF_INIT_TALK_DURATION (2) ·
INTERACTION_RESOURCE_FACT_GI2.CONF_JOIN_TALK_DURATION (2) ·
INTERACTION_RESOURCE_FACT_GI2.CONS_INIT_TALK_DURATION (2)
AgentActivityConferenceAcceptedTime (2) ·
AgentActivityConferenceInitiated (2) ·
AgentActivityConferenceReceivedAccepted (2) ·
AgentActivityQueueConferenceInitiated (2) ·
BusinessAttributeBACustomerConferenceInitatedAgent (2) ·
DetailHandlingAttemptConferenceInitiatedTime (2) ·
DetailHandlingAttemptConferenceReceivedTime (2) ·
DetailHandlingAttemptConsultInitiatedTime (2) ·
QueueConferenceInitiatedAgent (2)
Showing below up to 8 results in range #1 to #8.
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