Drilldown: GCXI Metric
GCXI Metric > displaysInFolder :
Agent > State and Reason > Summarized State or
iWD > Queue
& calculation:
None
Use the filters below to narrow your results.
AG2_AGENT_GRP[*].DATE_TIME_KEY (2) ·
AG2_AGENT_QUEUE_[*].DATE_TIME_KEY (2) ·
AG2_AGENT_[*].DATE_TIME_KEY (2) ·
IWD_AGG_TASK_*.CMPL_TASK_ASSIGN_TIME (2) ·
IWD_AGG_TASK_*.CMPL_TASK_PRE_SRC_TIME (2) ·
IWD_AGG_TASK_*.CMPL_TASK_SRC_TIME (2) ·
IWD_AGG_TASK_*.COMPL_TASK_COMPLETE_TIME (2) ·
IWD_AGG_TASK_*.NEW_TASK_COUNT (2) ·
IWD_AGG_TASK_*.TOTAL_OVERDUE_TASK_COUNT (2) ·
IWD_AGG_TASK_*.TOTAL_PENDING_TASK_COUNT (2) ·
IWD_AGG_TASK_AGENT_*.WORK_TIME (2)
Showing below up to 4 results in range #1 to #4.
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