Drilldown: GCXI Metric
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None (4) ·
Agent Omnichannel Activity Report (2) ·
Agent Summarized State (2) ·
Agent Summary Activity Report (Active) (2) ·
Agent Task Dashboard (2) ·
Agent Wrap Report (2) ·
Capture Point Business Value Report (2) ·
Customer Segment Service Level Report (2) ·
Intraday Process Report (2) ·
Predictive Routing Agent Occupancy (2) ·
Predictive Routing Agent Occupancy Report (Interaction Time) (2) ·
Supervisor Dashboard (2) ·
Task Routing Agent Group Summary Activity (2) ·
Task Routing Agent Summary Activity (2)
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Showing below up to 6 results in range #1 to #6.
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