Drilldown: GCXI Metric
Use the filters below to narrow your results.
folder:
None (24) ·
Agent > Activity (2) ·
Agent > Activity > Queue (2) ·
Agent > State and Reason > Interaction State (2) ·
Agent > State and Reason > Summarized State (2) ·
Designer > Session Milestone (2) ·
Designer > Survey (2) ·
iWD > Capture (2) ·
iWD > Classification (2) ·
iWD > Email (2) ·
iWD > Queue (2) ·
Outbound Contact > Agent Contact (4) ·
Outbound Contact > Contact Attempt (4) ·
Queue > Q Consults (2) ·
Queue > Q Customer (2)
internalMetricID:
None (24) ·
??? (10) ·
A_GROUP_COMBINATION (4) ·
T_ABANDONED_INVITE_PCT (4) ·
T_DATE_TIME_KEY (4) ·
A_CONSULT_RCV_WARM_WRAP_TIME_AVG (4) ·
T_INVITE_TIME_AVG (4) ·
Q_ABANDONED_INVITE_PCT (4) ·
A_TRANSFER_INIT_AGENT_PCT (4) ·
Q_HANDLE_TIME_AVG (4) ·
A_CONSULT_RECEIVED_WRAP_TIME_AVG (4) ·
Q_INVITE_TIME_AVG (4) ·
Q_TRANSFER_INIT_AGENT_PCT (4)
dbTable:
calculation:
usedIn:
anchor:
Showing below up to 24 results in range #1 to #24.
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D
- Draft:PEC-REP/Library/GCXIPRGLibrary/AgentMetrics
- Draft:PEC-REP/Library/GCXIPRGLibrary/BillingDataMetrics
- Draft:PEC-REP/Library/GCXIPRGLibrary/Business AttributeMetrics
- Draft:PEC-REP/Library/GCXIPRGLibrary/CallbackMetrics
- Draft:PEC-REP/Library/GCXIPRGLibrary/ChatMetrics
- Draft:PEC-REP/Library/GCXIPRGLibrary/Co-browseMetrics
- Draft:PEC-REP/Library/GCXIPRGLibrary/DesignerMetrics
- Draft:PEC-REP/Library/GCXIPRGLibrary/DetailMetrics
D cont.
- Draft:PEC-REP/Library/GCXIPRGLibrary/IWDMetrics
- Draft:PEC-REP/Library/GCXIPRGLibrary/Outbound ContactMetrics
- Draft:PEC-REP/Library/GCXIPRGLibrary/QueueMetrics
- Draft:PEC-REP/Library/GCXIPRGLibrary/Service ObjectsMetrics
P
P cont.
- PEC-REP/Library/GCXIPRGLibrary/ChatMetrics
- PEC-REP/Library/GCXIPRGLibrary/Co-browseMetrics
- PEC-REP/Library/GCXIPRGLibrary/DesignerMetrics
- PEC-REP/Library/GCXIPRGLibrary/DetailMetrics
- PEC-REP/Library/GCXIPRGLibrary/IWDMetrics
- PEC-REP/Library/GCXIPRGLibrary/Outbound ContactMetrics
- PEC-REP/Library/GCXIPRGLibrary/QueueMetrics
- PEC-REP/Library/GCXIPRGLibrary/Service ObjectsMetrics