Drilldown: GCXI Attribute
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Agent (2) ·
Agent > Detail > Ixn State (2) ·
Agent > Detail > State (2) ·
Agent > Group Membership (2) ·
Agent > State and Reason (2) ·
Billing Data (2) ·
Business Attribute (2) ·
Callback (2) ·
Callback > Detail (2) ·
Chat (2) ·
Chat > Thread (2) ·
Chat Bot (2) ·
Co-browse (2) ·
Designer (2) ·
Designer > Activity (2) ·
Designer > Bot (2) ·
Designer > Session (2) ·
Designer > Session > Detail (2) ·
Detail > Handling Attempt (2) ·
Detail > Handling Attempt > Handling Predictive Routing (2) ·
Detail > Handling Attempt > Handling User Data Example (2) ·
Detail > Transfer (2) ·
Detail > Transfer > Target User Data Example (2) ·
iWD (2) ·
iWD > Age (2) ·
iWD > Email (2) ·
iWD > Service Objects (2) ·
iWD > Time (2) ·
Outbound Contact (2) ·
Predictive Routing (2) ·
Queue (2) ·
Service Objects (2) ·
Time (2) ·
User Data Call Survey (2) ·
User Data Example (2)
None (30) ·
Agent > Activity (6) ·
Agent > Activity > Activity Call Survey (2) ·
Agent > Activity > Activity User Data Example (2) ·
Agent > Detail > State (2) ·
Agent > State and Reason (4) ·
Agent > State and Reason > Interaction State (2) ·
Agent > State and Reason > Interaction State > Interaction Predictive Routing (4) ·
Business Attribute (2) ·
Business Attribute > BA Call Survey (2) ·
Business Attribute > BA Predictive Routing (2) ·
Business Attribute > BA User Data Example (2) ·
Chat > Agent (2) ·
Co-browse (2) ·
Designer > Bot (2) ·
Designer > Session Block (2) ·
Designer > Session Milestone (2) ·
Detail > Handling Attempt > Handling Predictive Routing (4) ·
Detail > Handling Attempt > Handling User Data Example (2) ·
Detail > Transfer (2) ·
Detail > Transfer > Source User Data Example (2) ·
iWD > Age (2) ·
iWD > Agent (2) ·
iWD > Capture (2) ·
iWD > Classification (2) ·
iWD > Queue (2) ·
Outbound Contact > Agent Contact (8) ·
Outbound Contact > Agent Contact > Agent Contact User Data Example (2) ·
Outbound Contact > Contact Attempt (6) ·
Outbound Contact > Contact Attempt > Contact Attempt User Data Example (2) ·
Queue (4) ·
Queue > Queue Predictive Routing (2) ·
Queue > Queue User Data Example (2)
None (34) ·
Bail Out Milestone (2) ·
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CallTypeDESC (2) ·
Country Code (2) ·
Custom Dimension Attribute 1 (2) ·
Custom Dimension Attribute 2 (2) ·
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Custom Dimension Attribute 5 (2) ·
Group Name (2) ·
ID (4) ·
Last Agent Name (2) ·
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Media Name Code (2) ·
Media Type (2) ·
QA Review Disposition Code (2) ·
Source Last VQueue Type (2) ·
Target Last VQueue Type (2) ·
User Disposition Type (2) ·
Workbin Name (2)
None (24) ·
agentgroup_lov (2) ·
callbackchannel_lov (2) ·
customersegment_lov (2) ·
daterange_lov (2) ·
Dynamically generated based on the configuration of your contact center. (businessresult_lov) (2) ·
hour_lov (2) ·
interactiontype_lov (4) ·
none (12) ·
queueandnone_lov (2) ·
servicesubtype_lov (2) ·
servicetype_lov (2)
None (28) ·
?? (2) ·
??? (8) ·
A_BUSINESS_RESULT,A_CA_BUSINESS_RESULT,T_BUSINESS_RESULT,Q_BUSINESS_RESULT,CA_BUSINESS_RESULT (2) ·
A_CA_CAMPAIGN_GROUP_NAME, CA_CAMPAIGN_GROUP_NAME (2) ·
A_CUSTOMER_SEGMENT, A_CA_CUSTOMER_SEGMENT, T_CUSTOMER_SEGMENT, CA_CUSTOMER_SEGMENT, Q_CUSTOMER_SEGMENT (2) ·
A_INTERACTION_TYPE, A_CA_INTERACTION_TYPE, T_INTERACTION_TYPE, IF_INTERACTION_TYPE, IRF_INTERACTION_TYPE, IA_AGENT_INTERACTION_TYPE, IRSF_INTERACTION_TYPE, Q_INTERACTION_TYPE, T_IRF_INTERACTION_TYPE (2) ·
A_SERVICE_SUBTYPE, A_CA_SERVICE_SUBTYPE, CA_SERVICE_SUBTYPE, T_SERVICE_SUBTYPE, Q_SERVICE_SUBTYPE (2) ·
A_SERVICE_TYPE, A_CA_SERVICE_TYPE, CA_SERVICE_TYPE, T_SERVICE_TYPE, Q_SERVICE_TYPE (2) ·
CAL_DATE (4) ·
CB_CONNECT_ORDER (2) ·
CB_DIAL_DIALOG_RESULT (2) ·
CB_FINAL_DIAL_RESULT (2) ·
CB_FINAL_TARGET (2) ·
CB_OFFER_TIMING (2) ·
DATE_RANGE (2) ·
F_DAY, DAY (2) ·
F_MONTH, MONTH (2) ·
F_QRTR, QRTR (4) ·
F_SUBHR, SUBHR (2) ·
F_YEAR, YEAR (4) ·
INTERACTION_TYPE_GI2.INTERACTION_TYPE (2) ·
IRSF_END_TS_TIME (2) ·
IRSF_START_TS_TIME (2) ·
IRSF_STATE (2) ·
MONTH_YEAR_AGO (4) ·
MONTH_YEAR_NEXT (4) ·
Q_GROUP_COMBINATION_KEY (2) ·
Q_WORKBIN_OWNER_NAME (2) ·
Q_WORKBIN_TYPE_CODE, Q_WORKBIN_RESOURCE_NAME (2) ·
STATE_END_TS_TIME (2)
dbTable:
anchor:
Showing below up to 34 results in range #1 to #34.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
D
- Draft:PEC-REP/Library/GCXIPRGLibrary/AgentAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/BillingDataAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Business AttributeAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/CallbackAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Chat BotAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/ChatAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Co-browseAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/DesignerAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/DetailAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/IWDAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Outbound ContactAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Predictive RoutingAttributes
D cont.
- Draft:PEC-REP/Library/GCXIPRGLibrary/QueueAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Service ObjectsAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/TimeAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/User Data Call SurveyAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/User Data ExampleAttributes
P
- PEC-REP/Library/GCXIPRGLibrary/AgentAttributes
- PEC-REP/Library/GCXIPRGLibrary/BillingDataAttributes
- PEC-REP/Library/GCXIPRGLibrary/Business AttributeAttributes
- PEC-REP/Library/GCXIPRGLibrary/CallbackAttributes
- PEC-REP/Library/GCXIPRGLibrary/Chat BotAttributes
- PEC-REP/Library/GCXIPRGLibrary/ChatAttributes
- PEC-REP/Library/GCXIPRGLibrary/Co-browseAttributes
P cont.
- PEC-REP/Library/GCXIPRGLibrary/DesignerAttributes
- PEC-REP/Library/GCXIPRGLibrary/DetailAttributes
- PEC-REP/Library/GCXIPRGLibrary/IWDAttributes
- PEC-REP/Library/GCXIPRGLibrary/Outbound ContactAttributes
- PEC-REP/Library/GCXIPRGLibrary/Predictive RoutingAttributes
- PEC-REP/Library/GCXIPRGLibrary/QueueAttributes
- PEC-REP/Library/GCXIPRGLibrary/Service ObjectsAttributes
- PEC-REP/Library/GCXIPRGLibrary/TimeAttributes
- PEC-REP/Library/GCXIPRGLibrary/User Data Call SurveyAttributes
- PEC-REP/Library/GCXIPRGLibrary/User Data ExampleAttributes