Drilldown: GCXI Attribute

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GCXI Attribute > usedIn : Agent Group (Target) or Chat Engagement Report

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folder:
Agent (2) · Chat (2) · Service Objects (2) · Time (2)
displaysInFolder:
None (8) · Agent > Activity (4) · Agent > State and Reason (4) · Billing Data (2) · Business Attribute (2) · Chat > Agent (2) · Outbound Contact > Agent Contact (4) · Outbound Contact > Contact Attempt (2) · Queue (2)
displaysInFolder Cloud:
None (8)
displaysInFolder Premise:
None (8)
dataType:
None (2) · Character (4) · Number (2) · Text (6)
form:
None (8) · Employee ID (2) · First Name (2) · Last Name (2) · Media Name Code (2) · Media Type (2) · User Name (2)
lov:
None (6) · agentgroup_lov (2) · daterange_lov (2) · Dynamically generated from information that describes the configuration of business results in your contact center. (2) · none (2)
internalMetricID:
None (6) · ??? (1) · DATE_RANGE (2) · F_DAY, DAY (2) · GROUP_COMBINATION_KEY (2)
dbTable:
'NO_VALUE')) (2) · 'UNKNOWN' (2) · ag2_-_mn*.tenant_key (2) · ag2_agent*.tenant_key (2) · AG2_AGENT_*.GROUP_COMBINATION_KEY (2) · ag2_agent_bgs_session*.tenant_key (2) · ag2_agent_campaign*.tenant_key (2) · AG2_AGENT_CAMPAIGN_*.GROUP_COMBINATION_KEY (2) · AG2_AGENT_QUEUE_*.AGENT_GROUP_COMBINATION_KEY (2) · ag2_campaign*.tenant_key (2) · ag2_chat_agent*.tenant_key (2) · AG2_CHAT_AGENT_*.GROUP_COMBINATION_KEY (2) · ag2_chat_stat*.tenant_key (2) · ag2_id*.tenant_key (2) · AG2_I_AGENT_*.GROUP_COMBINATION_KEY (2) · AG2_I_MN_*.GROUP_COMBINATION_KEY (2) · ag2_i_sess*.tenant_key (2) · AG2_I_SESS_*.GROUP_COMBINATION_KEY (2) · ag2_i_state*.tenant_key (2) · AG2_I_STATE_*.GROUP_COMBINATION_KEY (2) · ag2_queue*.tenant_key (2) · AG2_SDR_SURVEY_*.GROUP_COMBINATION_KEY (2) · CHAT_SESSION_DIM.MEDIA_ORIGIN (2) · DATE_TIME.LABEL_YYYY_MM_DD (2) · FORECAST_DATE_TIME.LABEL_YYYY_MM_DD (2) · GROUP_A.GROUP_NAME (WHERE GROUP_.GROUP_TYPE_CODE in ('AGENT' (2) · IF_IRF_GPM_FACT_GI2.RESOURCE_GROUP_COMBINATION_KEY (2) · INTERACTION_RESOURCE_FACT_GI2.RESOURCE_GROUP_COMBINATION_KEY (2) · MEDIA_NAME_CODE (2) · MEDIA_TYPE (2) · MEDIA_TYPE. MEDIA_NAME (2) · MEDIA_TYPE.MEDIA_NAME (2) · MEDIA_TYPE.MEDIA_TYPE_KEY (2) · RELATIVE_RANGE.RANGE_NAME (2) · RESOURCE_A.AGENT_NAME (2) · RESOURCE_GROUP_COMBINATION.GROUP_COMBINATION_KEY (2) · SM_RES_SESSION_FACT_GI2.RESOURCE_GROUP_COMBINATION_KEY (2) · SM_RES_STATE_FACT_GI2.RESOURCE_GROUP_COMBINATION_KEY (2) · _SM_RES_STATE_FACT.RESOURCE_GROUP_COMBINATION_KEY (2)
usedIn: (Click arrow to add another value)
cloud:
yes (8)
premise:
yes (8)
project:
None (8)
notproject:
None (8)
anchor:
AgentAgentGroup (2) · AgentAgentName (2) · AgentGroupCombinationKey (2) · ChatMediaOrigin (2) · ServiceObjectsMediaType (2) · ServiceObjectsTenant (2) · TimeDateRange (2) · TimeDay (2)

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