Drilldown: GCXI Attribute

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GCXI Attribute > usedIn : Agent Group or Callback Details Report or Speed of Accept (hours) Report

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folder:
Agent (2) · Business Attribute (2) · Callback > Detail (2) · Queue (2) · Service Objects (2) · Time (2)
displaysInFolder:
None (10) · Agent > Activity (4) · Agent > Activity > Queue (2) · Agent > State and Reason (2) · Agent > State and Reason > Interaction State (2) · Agent > State and Reason > Interaction State > Interaction Predictive Routing (2) · Business Attribute (2) · Detail > Handling Attempt > Handling Predictive Routing (2) · Detail > Transfer (2) · Outbound Contact > Agent Contact (4) · Outbound Contact > Contact Attempt (2) · Queue (4)
displaysInFolder Cloud:
None (12)
displaysInFolder Premise:
None (12)
dataType:
None (4) · Character (4) · Number (6) · Text (6)
form:
None (12) · Media Name Code (2) · Media Type (2) · Queue Type (2)
lov:
None (8) · interactiontype_lov (2) · none (2) · queue_lov (2)
internalMetricID:
None (8) · ??? (2) · A_INTERACTION_TYPE, A_CA_INTERACTION_TYPE, T_INTERACTION_TYPE, IF_INTERACTION_TYPE, IRF_INTERACTION_TYPE, IA_AGENT_INTERACTION_TYPE, IRSF_INTERACTION_TYPE, Q_INTERACTION_TYPE, T_IRF_INTERACTION_TYPE (2) · CBF_CUSTOMER_NUMBER (2) · CBF_SERVICE_ID (2) · F_DAY, DAY (2) · GROUP_COMBINATION_KEY (2) · Q_QUEUE (2)
dbTable:
Other values:
usedIn: (Click arrow to add another value)
cloud:
yes (12)
premise:
yes (12)
project:
None (12)
notproject:
None (12)
anchor:
AgentGroupCombinationKey (2) · BusinessAttributeInteractionType (2) · CallbackDetailCallbackDim4Key (2) · CallbackDetailCustomerPhoneNumber (2) · CallbackDetailFinal (2) · CallbackDetailForcedDialed (2) · CallbackDetailServiceID (2) · QueueQueue (2) · QueueQueueKey (2) · ServiceObjectsMediaType (2) · ServiceObjectsTenant (2) · ServiceObjectsTimeRangeKey (2) · TimeDay (2) · TimeStartDateTimeKey (2)

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