Drilldown: GCXI Attribute

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GCXI Attribute > usedIn : Agent Outbound Campaign Report or Transfer Detail Report & premise: yes

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folder:
Agent (2) · Business Attribute (2) · Detail > Handling Attempt (2) · Detail > Transfer (2) · Outbound Contact (2) · Service Objects (2) · Time (2)
displaysInFolder:
None (6) · Agent > Activity (6) · Agent > State and Reason (4) · Agent > State and Reason > Interaction State (2) · Agent > State and Reason > Interaction State > Interaction Predictive Routing (2) · Billing Data (2) · Business Attribute (2) · Chat > Agent (2) · Detail > Handling Attempt > Handling Predictive Routing (2) · Detail > Transfer (4) · Outbound Contact > Agent Contact (8) · Outbound Contact > Contact Attempt (6) · Queue (4)
displaysInFolder Cloud:
None (12)
displaysInFolder Premise:
None (12)
dataType:
None (4) · Character (6) · Date (2) · Datetime (2) · Number (2) · Text (8)
form:
None (10) · Employee ID (2) · First Name (2) · Last Name (2) · Media Name Code (2) · Media Type (2) · Target Last Queue Type (2) · User Name (2)
lov:
None (2) · campaignname_lov (2) · customersegment_lov (2) · Dynamically generated based on the configuration of your contact center. (businessresult_lov) (2) · Dynamically generated from information that describes the configuration of business results in your contact center. (2) · interactiontype_lov (2) · none (4) · queueandnone_lov (2) · queue_lov (2) · servicesubtype_lov (4) · servicetype_lov (4)
internalMetricID:
None (6) · ??? (1) · A_BUSINESS_RESULT,A_CA_BUSINESS_RESULT,T_BUSINESS_RESULT,Q_BUSINESS_RESULT,CA_BUSINESS_RESULT (2) · A_CA_CAMPAIGN_NAME, CA_CAMPAIGN_NAME (2) · A_CUSTOMER_SEGMENT, A_CA_CUSTOMER_SEGMENT, T_CUSTOMER_SEGMENT, CA_CUSTOMER_SEGMENT, Q_CUSTOMER_SEGMENT (2) · A_INTERACTION_TYPE, A_CA_INTERACTION_TYPE, T_INTERACTION_TYPE, IF_INTERACTION_TYPE, IRF_INTERACTION_TYPE, IA_AGENT_INTERACTION_TYPE, IRSF_INTERACTION_TYPE, Q_INTERACTION_TYPE, T_IRF_INTERACTION_TYPE (2) · A_SERVICE_SUBTYPE, A_CA_SERVICE_SUBTYPE, CA_SERVICE_SUBTYPE, T_SERVICE_SUBTYPE, Q_SERVICE_SUBTYPE (4) · A_SERVICE_TYPE, A_CA_SERVICE_TYPE, CA_SERVICE_TYPE, T_SERVICE_TYPE, Q_SERVICE_TYPE (4) · F_DAY, DAY (2)
dbTable:
INTERACTION_DESCRIPTOR_GI2.SERVICE_TYPE (4) · INTERACTION_DESCRIPTOR_GI2.SERVICE_TYPE_SUBTYPE (4)
Other values:
usedIn: (Click arrow to add another value)
cloud:
yes (12)
premise: (Click arrow to add another value)
project:
None (12)
notproject:
None (12)
anchor:
AgentAgentName (2) · BusinessAttributeInteractionType (2) · BusinessAttributeServiceSubtype (2) · BusinessAttributeServiceType (2) · BusinessAttributeSourceBusinessResult (2) · BusinessAttributeSourceCustomerSegment (2) · DetailHandlingAttemptSourceName (2) · DetailHandlingAttemptSourceType (2) · DetailTransferEndTimestamp (2) · DetailTransferFrom (2) · DetailTransferGUID (2) · DetailTransferHandlingAttemptStart (2) · DetailTransferHandlingAttemptTargetStart (2) · DetailTransferInteractionHandlingAttemptID (2) · DetailTransferInteractionID (2) · DetailTransferSourceLastQueue (2) · DetailTransferSourceServiceSubtype (2) · DetailTransferSourceServiceType (2) · DetailTransferSourceTechnicalResult (2) · DetailTransferSourceTechnicalResultReason (2) · DetailTransferSourceTechnicalResultReasonRole (2) · DetailTransferSourceTechnicalResultRoleReason (2) · DetailTransferStartTimestamp (2) · DetailTransferTargetBusinessResult (2) · DetailTransferTargetCustomerSegment (2) · DetailTransferTargetLastQueue (2) · DetailTransferTargetName (2) · DetailTransferTargetServiceSubtype (2) · DetailTransferTargetServiceType (2) · DetailTransferTargetTechnicalResult (2) · DetailTransferTargetTechnicalResultReason (2) · DetailTransferTargetTechnicalResultResourceRole (2) · DetailTransferTargetTechnicalResultRoleReason (2) · DetailTransferTargetType (2) · DetailTransferTo (2) · OutboundContactCampaign (2) · ServiceObjectsMediaType (2) · ServiceObjectsTenant (2) · TimeDay (2)

Showing below up to 12 results in range #1 to #12.

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