Drilldown: GCXI Attribute

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GCXI Attribute > lov : clsentimentcategoryname_lov or daterange_lov or interactionsubtype_lov or queue_lov or None

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folder:
Agent (2) · Agent > Detail > Ixn State (2) · Agent > Detail > Session (2) · Agent > Detail > State (2) · Agent > Group Membership (2) · Agent > State and Reason (2) · Billing Data (2) · Business Attribute (2) · Callback (2) · Callback > Detail (2) · Chat (2) · Chat > Thread (2) · Chat Bot (2) · Co-browse (2) · Designer (2) · Designer > Activity (2) · Designer > Bot (2) · Designer > Session (2) · Designer > Session > Detail (2) · Designer > Session Block (2) · Designer > Session Milestone (2) · Designer > Survey (2) · Detail > Transfer (2) · iWD (2) · iWD > Age (2) · iWD > Agent (2) · iWD > Capture (2) · iWD > Classification (2) · iWD > Email (2) · iWD > Queue (2) · iWD > Service Objects (2) · iWD > Time (2) · Outbound Contact (2) · Predictive Routing (2) · Queue (2) · Service Objects (2) · Time (2) · User Data Example (2)
displaysInFolder:
None (28) · Agent > Activity (4) · Agent > Activity > Activity User Data Example (2) · Agent > Activity > Queue (2) · Agent > Detail > State (2) · Agent > State and Reason (2) · Agent > State and Reason > Interaction State (2) · Agent > State and Reason > Interaction State > Interaction Predictive Routing (4) · Business Attribute (2) · Business Attribute > BA Predictive Routing (2) · Business Attribute > BA User Data Example (2) · Designer > Activity (2) · Designer > Bot (2) · Designer > Session Block (2) · Designer > Session Milestone (2) · Detail > Handling Attempt > Handling Predictive Routing (2) · Detail > Transfer (2) · iWD > Age (2) · iWD > Agent (2) · iWD > Capture (2) · iWD > Classification (2) · iWD > Queue (2) · Outbound Contact > Agent Contact (6) · Outbound Contact > Contact Attempt (4) · Queue (4) · Queue > Queue Predictive Routing (2) · Queue > Queue User Data Example (2)
displaysInFolder Cloud:
None (32) · "none" (2) · none (2)
displaysInFolder Premise:
None (32)
dataType:
None (12) · Character (12) · Datetime (4) · Number (18) · SDR_SURVEY_ANSWERS.SURVEY_ANSWER_INT, SDR_SURVEY_ANSWERS.SURVEY_ANSWER_STR (2) · Text (22)
form:
None (30) · Queue Type (4) · Employee ID (4) · Last Name (4) · First Name (4) · User Name (4)
Other values:
lov: (Click arrow to add another value)
internalMetricID:
None (24) · ?? (2) · ??? (8) · @A_CLASSIFY_SENTIMENT_CTGNAME, @T_CLASSIFY_SENTIMENT_CTGNAME (2) · AGM_END_TS_TIME (2) · AGM_START_TS_TIME (2) · A_AGENT_NAME, CA_AGENT_NAME, AD_AGENT_NAME, SO_AGENT_NAME, IA_AGENT_NAME (2) · A_CA_CAMPAIGN_GROUP_NAME, CA_CAMPAIGN_GROUP_NAME (2) · A_INTERACTION_SUBTYPE, CA_INTERACTION_SUBTYPE, T_INTERACTION_SUBTYPE, IF_INTERACTION_SUBTYPE, IRF_INTERACTION_SUBTYPE_CODE, IA_AGENT_INTERACTION_SUBTYPE, Q_INTERACTION_SUBTYPE, T_IRF_INTERACTION_SUBTYPE_CODE (2) · CBF_CUSTOMER_NUMBER (2) · CBF_SERVICE_ID (2) · CB_CONNECT_ORDER (2) · CB_FINAL_TARGET (2) · CB_OFFER_TIMING (2) · CB_RESOURCE_NAME (2) · DATE_RANGE (2) · GROUP_COMBINATION_KEY (2) · IA_STATE_NAME (2) · IRSF_ADD_INFO (2) · IRSF_END_TS_TIME (2) · IRSF_START_TS_TIME (2) · IRSF_STATE (2) · Q_GROUP_COMBINATION_KEY (2) · Q_QUEUE (2) · Q_WORKBIN_OWNER_NAME (2) · Q_WORKBIN_TYPE_CODE, Q_WORKBIN_RESOURCE_NAME (2) · SESS_ACTIVE_FLAG (2) · SESS_END_TS_TIME (2) · SESS_SESSION_FACT_KEY (2) · SESS_START_TS_TIME (2) · STATE_ACTIVE_FLAG (2) · STATE_END_TS_TIME (2) · STATE_REASON_ACTIVE_FLAG (2) · STATE_REASON_CODE, IA_REASON_CODE (2) · STATE_START_TS_TIME (2) · STATE_STATE (2)
dbTable:
None (8) · RESOURCE_Q.RESOURCE_NAME (4)
Other values:
usedIn:
None (24) · Interaction Handling Attempt Report (8) · Predictive Routing Queue Statistics Report (6) · Chat Agent Stats (6) · Chat Engagement Report (6) · Chat Session Report (6) · Bot Sessions Overall (6) · Callback Details Report (6)
Other values:
cloud:
None (4) · no (4) · yes (30)
premise:
None (4) · no (2) · yes (32)
project:
None (32)
notproject:
None (32)
anchor:
Other values:

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