Drilldown: GCXI Attribute

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GCXI Attribute > lov : agentgroup_lov or categoryname_lov or influencecategoryname_lov or none or queue_lov or servicetype_lov

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folder:
Agent (2) · Agent > Group Membership (2) · Agent > State and Reason (2) · Business Attribute (2) · Callback (2) · Callback > Detail (2) · Co-browse (2) · Detail > Handling Attempt (2) · Detail > Handling Attempt > Handling Predictive Routing (2) · Detail > Handling Attempt > Handling User Data Example (2) · Detail > Transfer (2) · Detail > Transfer > Target User Data Example (2) · iWD > Time (2) · Queue (2) · Time (2) · User Data Call Survey (2) · User Data Example (2)
displaysInFolder:
None (14) · Agent > Activity (4) · Agent > Activity > Activity Call Survey (2) · Agent > Activity > Activity User Data Example (2) · Agent > Activity > Queue (2) · Agent > State and Reason (2) · Business Attribute > BA Call Survey (2) · Business Attribute > BA User Data Example (2) · Chat > Agent (2) · Co-browse (2) · Detail > Handling Attempt > Handling User Data Example (2) · Detail > Transfer (4) · Detail > Transfer > Source User Data Example (2) · Outbound Contact > Agent Contact (4) · Outbound Contact > Agent Contact > Agent Contact User Data Example (2) · Outbound Contact > Contact Attempt (2) · Outbound Contact > Contact Attempt > Contact Attempt User Data Example (2) · Queue (2) · Queue > Queue User Data Example (2)
displaysInFolder Cloud:
None (20)
displaysInFolder Premise:
None (20)
dataType:
None (4) · Char (2) · Character (14) · Date (6) · Datetime (6) · Number (8) · Text (12)
form:
None (18) · Handling Resource Type (2) · ID (2) · Queue Type (4) · State Type (2) · Strategy Type (2) · Target Last Queue Type (2)
lov: (Click arrow to add another value)
internalMetricID:
None (16) · ??? (2) · @A_CTGNAME, @T_CTGNAME (2) · @A_INFLUENCE_CATEGORY_CTGNAME, @T_INFLUENCE_CATEGORY_CTGNAME (2) · A_AGENT_GROUP, CA_AGENT_GROUP, AD_AGENT_GROUP, LIST OF VALUES IA_AGENT_GROUP (2) · A_SERVICE_TYPE, A_CA_SERVICE_TYPE, CA_SERVICE_TYPE, T_SERVICE_TYPE, Q_SERVICE_TYPE (4) · CAL_DATE (4) · CB_CALLBACK_OFFER_TYPE (2) · CB_CALL_DIRECTION (2) · CB_DIAL_DIALOG_RESULT (2) · CB_RESOURCE_NAME (2) · F_DAY, DAY (2) · F_MONTH, MONTH (4) · F_QRTR, QRTR (4) · F_SUBHR, SUBHR (2) · F_WEEK, WEEK (2) · F_YEAR, YEAR (4) · IRF_START_DATE_TIME_KEY (2) · MONTH_YEAR_AGO (4) · MONTH_YEAR_NEXT (4) · Q_QUEUE (2)
dbTable:
DATE_TIME.LABEL_YYYY (4) · DATE_TIME_YEAR_NEXT.LABEL_YYYY_MM (4) · DATE_TIME.LABEL_YYYY_QQ (4) · INTERACTION_FACT_GI2.START_DATE_TIME_KEY (4) · INTERACTION_FACT_GI2.START_TS_TIME (4) · DATE_TIME.LABEL_YYYY_WE (4) · INTERACTION_DESCRIPTOR_GI2.SERVICE_TYPE (4) · RESOURCE_Q.RESOURCE_NAME (4) · INTERACTION_FACT_GI2.END_TS_TIME (4) · DATE_TIME_YEAR_AGO.LABEL_YYYY_MM (4) · DATE_TIME.LABEL_YYYY_MM (4)
Other values:
usedIn:
None (14) · Agent Group Queue Business Attribute Report (8) · Interaction Handling Attempt Report (8) · Agent Group Business Attribute Report (6)
Other values:
cloud:
None (2) · no (2) · yes (18)
premise:
None (2) · yes (18)
project:
None (20)
notproject:
None (20)
anchor:
Other values:

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